Hi all,
I'm reaching out to you on behalf of the GeoServer Project Steering
Committee because we need
help with the GeoServer user list.

As you might have noticed some mails are not getting answered, the
developers
need your help reducing the load so that they can concentrate on providing
help when a developer is really needed.

First off, we'd love if everybody could read the following two resources,
they are about
being good citizens in an open source community, and general rules to make
communication on the list more effective:

   -  Earning your support instead of buying it, but Ian Turton:
   http://www.ianturton.com/talks/foss4g.html#/
   - The GeoServer user list posting guidelines:
   http://geoserver.org/comm/userlist-guidelines.html

>From now on the two resources above are going to be linked at the bottom of
every mail on this list.

Then, we'd ask all users to help with the initial phases of the
conversation with people
new to the list. It happens that requests are vague, incomplete, or cannot
be readily reproduced.
Could you help by following up with these mails, and help your fellow users
provide enough details
so that the issue can be clearly identified and reproduced? (see also the
post guidelines above).

Also, when you see something that's more of a question than a issue report,
could you also try
to answer it based on your experience? Of course, nobody pretends to see a
flurry of responses
for each mail (that might actually be counter-productive), but when I see
for example a mail like
"Geoserver to fit view & edit purposes" and nobody answers it, I'm
wondering if really with
2000 subscribers, can it be true that nobody was able to answer it? Not
even part of it? :-)

Thank you for your attention! :-)

-- 

Regards,

Andrea Aime

==
GeoServer Professional Services from the experts! Visit http://goo.gl/it488V
for more information.
==

Ing. Andrea Aime
@geowolf
Technical Lead

GeoSolutions S.A.S.
Via di Montramito 3/A
55054  Massarosa (LU)
phone: +39 0584 962313
fax: +39 0584 1660272
mob: +39  339 8844549

http://www.geo-solutions.it
http://twitter.com/geosolutions_it

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Geoserver-users mailing list

Please make sure you read the following two resources before posting to this 
list:
- Earning your support instead of buying it, but Ian Turton: 
http://www.ianturton.com/talks/foss4g.html#/
- The GeoServer user list posting guidelines: 
http://geoserver.org/comm/userlist-guidelines.html

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