Dear Colleagues,

As a part of the citizens' local empowerment, we have recommended to the
local government to create a database of citizens grievances and the
status of the grievance, so that any citizen can make a local call and
access the database and know the status of their grievance redressal
through an automated voice announcement system.

This is one of the best uses of ICT at practically no cost to the
citizen to empower them and introduce Transparency and Accountability,
eradicate corruption, create a level playing field, etc.

For more details, please contact: [EMAIL PROTECTED]

Kris Dev, 
Tr-Ac Net, 
Chennai, India


On Monday, May 2, 2005, GKD Moderator asked:

> Which ICT interventions deliver the greatest benefit in improving local
> government services?


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