[sarcasm] That's Luxottica for you, always willing to help. [/sarcasm]

Sometimes, places will be reticent to adjust them because they may break.

Three years ago, I had glasses that I purchased from another retailer (not
online) adjusted happily at the optical store in the Aspen Medical Offices
on the second floor of their Bandana Square location. They mentioned that
they adjust frames whether they were purchased there or not -- there may
even have been a sign saying just that.

It's only a few miles from that Target.

Good luck.

- Ira

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