Could you post a link to the original pair? Also what the dimensions of the lenses to your curent are?
Thanks -=# Firewalker #=- On Apr 14, 3:44 pm, Chrisb <[email protected]> wrote: > I am having issues with getting glasses from Optical4Less. They sent > me a pair which they took liberties on with it being a rimless pair. > I had specified my current pair size. Meanwhile they added over 15mm > to the width of the glasses to my current size. They also removed > about 6mm from the height. The result is a very wide and very thin > pair of glass that is way out of proportion. Duh, if you wear > glasses that are 120mm wide would you want to jump to a pair 135mm > wide? > > So anyway, they said they would send me another pair at half price. I > bought it figuring the funky first pair could be a pair of backup > glasses or that I could use the frames for something else. > > The replacement pair was completely wrong. wrong frames, wrong lense > shape and wrong perscription. They were for somebody else's. > > They asked for photos and they could see they are totally the wrong > glasses. I thought that was a stretch because how many people can > jump through all these hoops. Then they said no worries and that they > had to fix the problem. > > Now they will not send me my glasses until they receive back the wrong > pair. I explained that I forked out the money and if the company made > a mistake then the company needs to use their own money to fix it. > > I asked them what they would do if they had spent $175 for a pair of > glasses and had so far receive two wrong products. Would they spend > more money on this issue *before* receieving their order? > > Anyway, I never agreed to pay to send them their glasses back but I > did agree to send them back. I offered to do the shipping work but > not to pay for it. Now they say they have no means by which to send > me a shipping label. This is a bunch of bull. > > What can I do? --~--~---------~--~----~------------~-------~--~----~ Check us out at the oft-updated http://www.glassyeyes.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en -~----------~----~----~----~------~----~------~--~---
