I think I have figured out the deal with Zennioptical. They have their glasses made in China where it's cheaper. With the increase in popularity of their website they've had larger orders. larger order get stuck in customs more frequently, hence the delays. I've been a zenni fans for about 2 years now. typically I would receive my order in 2 weeks time. This time I ordered in February and hadn't gotten my glasses. First I emailed and when I didn't hear back I called. The gentleman was quite nice and said they would remake them and email me when the order was to be shipped. 2 days later I got an email saying customs had released the shipment. Today I got a tracking notice that my glasses were being shipped. I've experienced the customs issue with another site I frequent. (Inchiban kan ).
My advice is to call instead of emailing. On Apr 7, 11:17 am, Firewalker <[email protected]> wrote: > Let's do each other a favor. > If you know that your order is in the shipment being help up by US > customs, and you get a shipped conformation from California, please > post here to let us know about it. > That way the rest of us out here in limbo will know that ours will be > shipped out soon also. > > Thanks All, > -=# Firewalker #=- > > On Apr 7, 9:21 am, Deb <[email protected]> wrote: > > > Just got a note about a package from the Hong Kong post waiting for me....Is > > Zenni using HKP again? > > > On Sun, Apr 5, 2009 at 9:08 AM, Deb <[email protected]> wrote: > > > Hope they figure it out soon...i have another pair coming that I ordered @ > > > march 14. Last pair before this one took @ 5 weeks though. > > > > On Sat, Apr 4, 2009 at 2:57 PM, Chuck Knight <[email protected]>wrote: > > > >> Zenni is the big dog in the industry, and this theory of a trigger > > >> quantity for the customs inspections. makes some sense. Does anyone > > >> have volume data for any of the other retailers? > > > >> -- Chuck Knight > > > >> On 4/4/09, Firewalker <[email protected]> wrote: > > > >> > On Apr 3, 11:22 pm, Chuck Knight <[email protected]> wrote: > > >> >> One of their representatives told me that they average 10,000 orders > > >> every > > >> >> 1 > > >> >> or 2 weeks. A year ago, that number was 10,000 per month. > > > >> >> In addition to that number being incomprehensible to a mere mortal > > >> >> like > > >> >> me, > > >> >> it also shows a pretty good growth rate, in my opinion. US shipping > > >> >> fiascoes aside...they must be doing *something* right. > > > >> >> -- Chuck Knight > > > >> > That could also explain the Customs inspections. > > >> > If their volume has increased that much, they may have reached some > > >> > "trigger" level with Customs that causes them to be inspected much > > >> > more often. > > > >> > I still like the conspiracy theory though. Just gives me another > > >> > *reason* to dislike the big "lux-opoly". ;) > > > >> > -=# Firewalker #=-- Hide quoted text - > > > - Show quoted text - --~--~---------~--~----~------------~-------~--~----~ Check us out at the oft-updated http://www.glassyeyes.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en -~----------~----~----~----~------~----~------~--~---
