Scientific Linux 6.0
GLPI 0.78.5 
File injection2.0.2 

We'd already found out that the records that we were trying to link to 
were in a different entity than we were currently trying to import linked 
data into. But there is still one record, that no matter what, will not 
import. It is exactly like the other records (Serial Number, Contract 
Number), and there are no unusual or hidden characters in the text, but it 
always fails with the same error.

Chris



From:   Walid Nouh <walid.n...@gmail.com>
To:     Liste de diffusion des utilsateurs de GLPI <glpi-user@gna.org>, 
glpi-user@gna.org
Date:   09/19/2011 02:38 PM
Subject:        Re: [Glpi-user] File Injection fails to update existing 
record
Sent by:        glpi-user-boun...@gna.org



Hello. First of al what is your version of glpi.and the datainjection 
plugin ?
Thanks in advance.
Walid


Chris Wood <cw...@ta-petro.com> a écrit :
Hello, we get "No right to import data" when trying to import a model that 
links Lease Schedule Numbers to Computer Serial Numbers. We found that 
this means, because we do not want to create new computer records, but 
only update existing computers, the serial number must exist. 

We were trying to do this as Super-admin, which you'd think should have 
access to everything. Then, we found that we have to be in the same entity 
as the computers being updated, which is rather inconvenient, since we 
want to manage the contracts at the Root Entity level, and you'd think the 
Root Entity should be able to see all the child entities. 

But we're still finding that one particular serial number will not import. 
We get the "No right to import data" error, even though the Serial Number 
exists in a Computer record, and that Computer is in the correct Entity, 
and we're trying to do the file injection from the same Entity. 

Does anyone have an idea as to why this wouldn't import? 

Thanks for your help! 
Chris_______________________________________________
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