Hi everybody,
This is my first mail in this mailing-list. Good, i ask the doubt. I have installed a GLPI and I am trying of configure the creation of tickets from mail. Well, I have configured one Receivers (Home > Setup > Receivers) and I have changed in "Setup > General > Assistance" the option "Allow anonymous ticket creation (helpdesk.receiver)" to YES. Then, when I push on "Get email tickets now", or I wait ten minutes, I receive the tickects from the mail server. Why if I don't put this option to YES I can't receive the tickets from the mail server? Another thing: Can I limit the mail addresses that can send or create tickets via mail?. I have asked this in the forum too, but unfortunately nobody has response to me yet. Sorry if my english isn't very good... Best regards and thanks, Ramses
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