Hi, I am configuring tickets and everything seems to work but there is one problem I have. When somebody sends an e-mail and a ticket is automatically created, I want to auto assign the computer (associated element in the tickets) from that user to it (the computers are in GLPI via fusioninventory). Now I think this should be possible and it has to be done via the business rules but I don't know how. Could someone explain me what criteria I have to use and what actions and how they should be configured ? thanks. Philippe Dhont.
<p><a href="http://www.blindenzorglichtenliefde.be/nl/Schenken";><img src="http://images.lichtenliefde.be/mailfooters/schenken.jpg"; alt="Schenk Online" name="schenk Online" width="170" height="125" border="0" id="Schenk Online" /></a> </p> _______________________________________________ Glpi-user mailing list [email protected] https://mail.gna.org/listinfo/glpi-user
![http://images.lichtenliefde.be/mailfooters/schenken.jpg"](http://images.lichtenliefde.be/mailfooters/schenken.jpg"){kind=link}