On Fri, 2015-07-17 at 21:59 -0400, Brian St. Pierre wrote: > On Fri, Jul 17, 2015 at 9:42 PM, Lloyd Kvam <pyt...@venix.com> wrote: > > > Last month my Fairpoint DSL service became horribly erratic. The modem > > reported good DSL connections, but PPPoE just would not stay up. > > Outages sometimes persisted for days. After three weeks of grief and > > many calls to tech support, I reluctantly switched to Comcast. > > > > I'm glad (?) to hear it wasn't just me. I had three different technicians > visit, with the last one blaming trouble in my house, though all my > subsequent internal troubleshooting hasn't turned up anything. (The > previous two changed various line settings, moved me to a new DSLAM, and > generally blamed recent "software upgrades" in the CO.)
I kept a browser window focused on the Comtrend DSL status page. My router is a Netgear 3800 running cerowrt. I had it log to my server so that I'd have a history of events. The pppd messages in syslog showed the ups and downs along with the authentication attempts: Jun 18 08:04:20 cerowrt.local pppd[27338]: Plugin rp-pppoe.so loaded. Jun 18 08:04:20 cerowrt.local pppd[27338]: RP-PPPoE plugin version 3.8p compiled against pppd 2.4.6 Jun 18 08:04:20 cerowrt.local pppd[27338]: pppd 2.4.6 started by root, uid 0 Jun 18 08:04:35 cerowrt.local pppd[27338]: Timeout waiting for PADO packets Jun 18 08:04:35 cerowrt.local pppd[27338]: Unable to complete PPPoE Discovery Jun 18 08:04:35 cerowrt.local pppd[27338]: Exit. (repeats ad infinitum along with other stuff I snipped) This would happen even when the DSL modem reported a good connection. Tech support insisted on focusing on my DSL line, but it's only about a hundred yards to the SLIC (roadside interface cabinet) and, of course, the DSL modem was reporting a good DSL connection. Tech support had no interest in my logs. > We're out in the boonies, so Comcast isn't an option. I hope they have tracked down and fixed the problem(s) whatever they may be. I left reluctantly. > Have others been having terrible problems with Fairpoint DSL recently? (At > the risk of jinxing myself, it's been slightly better over the past 2-3 > weeks.) > > -- > Brian St. Pierre -- Lloyd Kvam Venix Corp DLSLUG/GNHLUG library http://dlslug.org/library.html http://www.librarything.com/catalog/dlslug http://www.librarything.com/catalog/dlslug&sort=stamp http://www.librarything.com/rss/recent/dlslug _______________________________________________ gnhlug-discuss mailing list gnhlug-discuss@mail.gnhlug.org http://mail.gnhlug.org/mailman/listinfo/gnhlug-discuss/