Ham wrote: > ----- Original Message ----- > From: Bruce Dawson <[EMAIL PROTECTED]> > To: Lowell Bruce McCulley <[EMAIL PROTECTED]> > Cc: <[EMAIL PROTECTED]>; Greater NH Linux Users' Group <[EMAIL PROTECTED]> > Sent: Wednesday, July 25, 2001 10:16 AM > Subject: Re: Backing talk with action? (was: Re: News from the Mouth front) > > > Lowell Bruce McCulley wrote: > > > Ok, we talk about the benefits of open source and want to get sites in > > > the governmental sector, is anyone willing to back talk with action? > > Yes. I think this is an important function of a LUG. However, I also > believe we need to be realistic about what this means. If we help set up a > system, then we must be prepared to support that system. That is the way > the world works. At LinuxWorld this year, the education/school group made a > point of saying if you help a school set up a Linux system, then you must be > there for them when issues arise. If the system is low maintenance as > promised, the help needed will be low. But the main point being, you simply > cannot set it up and walk away. This is a VERY important point. If no one is there to support it, problems will arise. This will reflect badly on Linux - whether it is a Linux problem or not. The ongoing support can be quite low for a well-configured Linux server, but it is not non-existant. More to the point the workstations (of what ever operating system) need more day-to-day maintenance because they are used by end-users not system administrators. A workstation problem (even if a Windows workstation) will reflect badly on "the network" and on Linux in general, if someone is not there to address the problems. Perception is reality. Support is a long-term commitment; not just a quick install. -- Dan Jenkins ([EMAIL PROTECTED]) Rastech Inc., 21 Curtis Lane, Bedford, NH 03110 - 603-627-0443 *** Providing Technical Support for a Quarter Century
begin:vcard n:Jenkins;Dan tel;fax:1-603-627-7513 tel;work:1-603-627-0443 x-mozilla-html:TRUE url:http://www.rastech.com org:Rastech Inc. adr:;;21 Curtis Lane;Bedford;NH;03110;USA version:2.1 email;internet:[EMAIL PROTECTED] fn:Dan Jenkins end:vcard
