I re-downloaded and re-installed........works now..

Frankie Raney
12454 Auberry Rd.
Clovis, Ca.
559.297.8577 H
559.304.1751 C
On 10/12/2017 7:52:06 AM, frank raney <frankraney...@gmail.com> wrote:
I am using win 10 and installed GC 2.6.18.

I have even tried putting the help pdf file manually, no luck......looks like 
the install file is only the program, no help file...got it from the GC web 
site  https://www.gnucash.org/download.phtml


Frankie Raney
12454 Auberry Rd.
Clovis, Ca.
559.297.8577 H
559.304.1751 C
On 10/11/2017 10:00:32 PM, David Carlson <david.carlson....@gmail.com> wrote:
What O S are you installing into and what version are you installing?
The help files come along automatically in Windows and most Linux packages.

David C


On Oct 11, 2017 11:18 PM, "frank raney" <frankraney...@gmail.com 
[mailto:frankraney...@gmail.com]> wrote:

I can't find the documentation to tell me where to put the help files.  I put 
them in the same dir as the program but when I click on help, I am told it can 
not be found.


Frankie Raney
12454 Auberry Rd. 
[https://maps.google.com/?q=12454+Auberry+Rd._Clovis,+Ca_&amp;entry=gmail&amp;source=g]
Clovis, Ca 
[https://maps.google.com/?q=12454+Auberry+Rd._Clovis,+Ca_&amp;entry=gmail&amp;source=g].
559.297.8577 [tel:(559)%20297-8577] H
559.304.1751 [tel:(559)%20304-1751] C
On 10/11/2017 2:14:08 PM, David Carlson <david.carlson....@gmail.com 
[mailto:david.carlson....@gmail.com]> wrote:
I forgot to mention that there is a setting somewhere called "Use Trading 
Accounts" that turns that feature on or off.  I think it is mentioned somewhere 
in the documentation.


David C


On Wed, Oct 11, 2017 at 4:07 PM, David Carlson <david.carlson....@gmail.com 
[mailto:david.carlson....@gmail.com]> wrote:

Frank,


There is still a problem with Gnucash on your computer because it should not be 
crashing.


It may be somehow related to the account named Trading that GnuCash created.  
Normally, GnuCash will only create that account for users that know that they 
want to use a special feature that is there for investors to use to help with 
capital gains calculations, and it normally isn't used by most people.


Actually, I am not sure how to safely delete that account (and prevent it from 
coming back) if you do not want it, because it contains transfers to and from 
your security accounts.  Perhaps a developer or another user can advise us 
about that.   That is still not the cause of the crash, the developers may need 
more details about that.


Good luck.


David C



On Wed, Oct 11, 2017 at 3:06 PM, Aaron Laws <dartm...@gmail.com 
[mailto:dartm...@gmail.com]> wrote:

On Wed, Oct 11, 2017 at 3:31 PM, frank raney <frankraney...@gmail.com 
[mailto:frankraney...@gmail.com]>
wrote:

> I just answered my own question..........The lck file is a temporary file
> when the main file is opened.  I opened my file read only, resaved it.
> closed it and the lck file went away.  I opened the file in a smaller
> window so I coiuld see my directory and the lck file appeared again......it
> went away when I closed the file......so.........what was happening was,
> when the program crashed, it did not close the lck file, and when I tried
> to reopen it, it thought it was in use........wala......Im back in
> business...
>
>
> Frankie Raney
> 12454 Auberry Rd. 
> [https://maps.google.com/?q=12454+Auberry+Rd.+%0D+%3E+Clovis,+Ca&amp;entry=gmail&amp;source=g]
> Clovis, Ca 
> [https://maps.google.com/?q=12454+Auberry+Rd.+%0D+%3E+Clovis,+Ca&amp;entry=gmail&amp;source=g].
> 559.297.8577 [tel:559.297.8577] H
> 559.304.1751 [tel:559.304.1751] C


That lck file is the mechanism by which gnucash ensures that each file is
only opened once at a time. If that file is there, that means gnucash is
using the corresponding ".gnucash" file. Of course, if gnucash crashes and
is unable to delete that .lck file, it will superexist the gnucash process.
In this case, the correct choice is "open anyway", and copying everything
first is an excellent idea, too.

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