I got the system error in gnucash yesterday too, with FQ 1.40. I'm not getting that error right now, but not getting the quotes either.   I've updated to 1.43

Running the identical gnc-fq-dump cmd, sometimes gives an error & sometimes works

gnc-fq-dump -v alphavantage IWD
--- snip non useful bits ...

All fields returned by Finance::Quote for stock IWD

stock           field  value
-----           -----  -----
IWD          errormsg: Invalid API call. Please retry or visit the documentation (https://www.alphavantage.co/documentation/) for TIME_SERIES_DAILY.
...

just a few seconds later it works

gnc-fq-dump -v alphavantage IWD
Finance::Quote fields Gnucash uses:
    symbol: IWD                  <=== required
      date: 11/06/2017           <=== required
  currency: USD                  <=== required
      last: 120.0700             <=\
       nav:                      <=== one of these
     price:                      <=/
  timezone:                      <=== optional

All fields returned by Finance::Quote for stock IWD

stock           field  value
-----           -----  -----
IWD             close: 120.0700
IWD          currency: USD
IWD              date: 11/06/2017
IWD              high: 120.1400
IWD           isodate: 2017-11-06
IWD              last: 120.0700
IWD               low: 119.7800
IWD            method: alphavantage
IWD              open: 119.9200
IWD           success: 1
IWD            symbol: IWD
IWD            volume: 1235771

On 11/07/2017 09:19 AM, Russell Mercer wrote:
I would like to echo the same result that jctchen is having. I installed the 
new version of finance quote after adding the API key, then set the source to 
Unknown/alphavantage, which is how it shows on Windows.

I receive the same error when I hit the Get Quotes button. It took probably 20 
seconds before it returned this error.

Not sure if there is a place to find a log for it, but if anyone has pointers 
in that regard, I would be happy to post it.

Thanks for your efforts so far, they are much appreciated.

Russell

On Nov 7, 2017, 05:00 -0800, ? ?? <jctc...@outlook.com>, wrote:
Thank you, Erik.

I've updated F-Q to 1.43 successfully.
And,
Got an API Key from AlphaVantage, set it in Windows Environment Variable.
Changed the GnuCash online quote source to Other/alphavantage in Security 
Editor.

But I still got error message (something like "System error when getting 
quote") when I updated the security prices.
All share prices remained unchanged.

BTW, I use multiple currencies. New F-Q will work well with update of currency 
exchange rate?

Thank you, jctchen

-----Original Message-----
From: Erik Colson [mailto:e...@ecocode.net]
Sent: Tuesday, November 7, 2017 2:46 PM
To: ? ?? <jctc...@outlook.com
Cc: Gnucash-User <gnucash-user@gnucash.org
Subject: Re: Finance-Quote 1.42 released!


? ?? <jctc...@outlook.com> writes:

Error reading 'C:\strawberry\cpan\FTPstats.yml': Alert: While trying
to 'parse' YAML file 'C:\strawberry\cpan\FTPstats.yml'
..
Stashing away as 'C:\strawberry\cpan\FTPstats.yml.1510022664' to prevent 
further interruptions. You may want to remove that file later.
Could not rename: Permission denied
I'm by no means a Windows expert, but I would try manually removeing 
FTPstats.yml and restart the installation.

best
--
erik colson
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