Please remember to copy the list on all replies.

I tried munging my key and found that alphavantage didn’t seem to care, so 
that’s probably not a source of the problem.

You could try the URL
https://www.alphavantage.co/query?function=TIME_SERIES_DAILY&outputsize=compact&datatype=json&apikey=XXXXXXXXXXXXXXX&symbol=JNJ
 
<https://www.alphavantage.co/query?function=TIME_SERIES_DAILY&outputsize=compact&datatype=json&apikey=XXXXXXXXXXXXXXX&symbol=JNJ>

In your browser, replacing XXXXXXXXXXXXXXX with your API key. You should get a 
several-mont JSON dump of JNJ price history.

If that works then I’d suspect that something is wrong with the networking 
setup in your perl installation. Running gnc-fq-update might help.

Regards,
John Ralls

> On Apr 28, 2018, at 7:49 AM, Anne Bartley <ambart...@sympatico.ca> wrote:
> 
> Thanks for the reply.
> 
> I just tried again and it didn't work.
> 
> I've been trying this for two weeks. There hasn't been much complaint so 
> there must be something wrong with my system but I can't figure out what.
> 
> One possible source of error is the API key but if I try to get a new one 
> from Alphavantage it tells me that I already have one and gives me the one 
> that I'm using so it can't be wrong.
> 
> Is there something else I can do?
> 
> Thank you.
> 
> Anne
> 
> 
> -----Original Message-----
> From: John Ralls [mailto:jra...@ceridwen.us] 
> Sent: Saturday, Apr 28, 2018 10:32 AM
> To: Anne Bartley
> Cc: gnucash-user@gnucash.org
> Subject: Re: [GNC] quotes - internal server error
> 
> 
> 
>> On Apr 26, 2018, at 6:49 PM, Anne Bartley <ambart...@sympatico.ca> wrote:
>> 
>> The last online quote I have is on April 11. A few days later, they stopped
>> working, The message is always "Unable to retrieve quotes for these items:
>> ."
>> 
>> 
>> 
>> I tried updating to F::Q 1.47 and gnucash 2.6.21.  I found the new online
>> quote entry in preferences and set it to my alphavantage API key but it
>> still didn't work. After much digging around, here's what I came with to
>> try:
>> 
>> 
>> 
>> In a cmd window on Windows 10:
>> 
>> 
>> 
>> cd ..\..\Program Files (x86)\gnucash\bin
>> 
>> set ALPHAVANTAGE_API_KEY=[my api key]
>> 
>> perl gnc-fq-dump -v alphavantage JNJ
>> 
>> 
>> 
>> There's nothing useful in what comes back. The errormsg is "Internal Server
>> Error"
>> 
>> 
>> 
>> I've done the following:
>> 
>> perl gnc-fq-check
>> 
>> perl -v
>> 
>> 
>> 
>> The reply to the first is 1.47. The reply to the second is "This is perl 5,
>> version 26, subversion 1. 
>> 
>> 
>> 
>> Can someone give me some advice on how to get quotes working again?
>> 
> 
> “Internal server error” usually means that the server you’re trying to 
> connect to--i.e. alphavantage--had a problem with the request. It worked for 
> me just now, so try again.
> 
> Regards,
> John Ralls
> 
> 
> ---
> This email has been checked for viruses by AVG.
> http://www.avg.com
> 

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