At Sun, 23 Sep 2018 01:40:55 +0000 (UTC) Alison Fox <aj...@alum.mit.edu> wrote:
> > It works now. Although I had placed Gnucash.dmg in the Application folder, > it still didn't work - I would go to open and the app icon would disappear. > That is when I reached out to the group for advice. > > Once I followed your debug advice, I opened Gnucash from the Applications > folder (through Finder) - all my files appeared. Then I dragged a copy of > the application onto my Dock and now I can open Gnucash directly by clicking > on that icon. > > I hope this explanation makes sense.   Thanks again. My *guess* is that the original icon you had in the launcher pointed to the dmg folder. Then you created an icon from the program under Applications, which did (and does) work. > > > > On Saturday, September 22, 2018, 9:25:35 PM EDT, John Ralls > <jra...@ceridwen.us> wrote: > > So it launches from the command line but not from Finder? That's not good. > Please run Applications:Utilities:Console and select "User Reports" in the > sidebar and see if there are any reports whose name begins with "Gnucash". > > Regards, > John Ralls > > > > On Sep 22, 2018, at 6:12 PM, Alison Fox <aj...@alum.mit.edu> wrote: > > > > Thank you. Your suggestion (see below) for going to Applications and and > > adding the prompt did work. Below, to remind everyone, is your suggestion. > > > > try opening Applications:Utilities:Terminal and at the prompt typing > > /Applications/Gnucash.app/Contents/MacOS/Gnucash --debug > > > > Thanks again. > > > > > > > > > > > > On Saturday, September 22, 2018, 8:35:02 PM EDT, John Ralls > > <jra...@ceridwen.us> wrote: > > > > > > > > > > > On Sep 22, 2018, at 12:11 PM, Alison Fox via gnucash-user > > > <gnucash-user@gnucash.org> wrote: > > > > > > Hi. > > > Hoping someone can help me. I am on a MacAir running MacOS High Sierra > > > version 10.13.4 > > > When I went to open Gnucash, it will not open. I tried several ways, > > > but it says the software may not be compatible. I downloaded the latest > > > version. It downloads and I saved and open the application. It > > > verifies it and then asks if I want to open it even thought from > > > Internet. I say yes. It looks like the icon is bouncing and about to > > > open, but then it simply vanishes. > > > I can't get my files and I can't open the older version or the one I just > > > downloaded. Any suggestions? > > > > > > It's not clear from your description that you dragged Gnucash.app out of > > the dmg folder to somewhere else (usually the main Applications folder). If > > you didn't, do so. > > > > The next thing to check is the trace file (see > > https://wiki.gnucash.org/wiki/Trace_File). If there are no errors there, > > try opening Applications:Utilities:Terminal and at the prompt typing > > /Applications/Gnucash.app/Contents/MacOS/Gnucash --debug > > > > See if it displays anything to the terminal window; it will also write a > > much larger trace file that might shed some light on the problem. > > > > Regards, > > John Ralls > > > > > > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > If you are using Nabble or Gmane, please see > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. > > > -- Robert Heller -- 978-544-6933 Deepwoods Software -- Custom Software Services http://www.deepsoft.com/ -- Linux Administration Services hel...@deepsoft.com -- Webhosting Services
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