I started off looking in the the old reports to see if there was anything and could not find anything about windows and printing problems. That may be my inability to search properly. So if anyone knows the fix that you are referring to I hope they will give me the location.

Thanks for the help,

HB

On 12/1/2018 1:30 PM, David Carlson wrote:
That looks identical to the same file on my computer, but I did not check the entire guid line.

There is a very old bug report about not being able to print in Windows which has never been resolved because it cannot be repeated.  I don't remember the bug number.  Someone found a work-around that seems to make the problem go away until a re-install of something, either Windows or GnuCash. That work-around may work for you.

David C

On Sat, Dec 1, 2018 at 11:55 AM HB Sidman <dk...@aol.com <mailto:dk...@aol.com>> wrote:

    David,

    I can not print reports, now. New problem. I opened one of the
    .chk in Wordpad and this is what printed out:

    [Top]
    Guid = 378e5740-a2d3-4678-be20-37d14d97b458
    Title = Liberty(tm) Personal Checks US-Letter
    Rotation = -90.0
    Translation = 4;492
    Show_Grid = false
    Show_Boxes = false

    [Check Items]
    Type_1 = PAYEE
    Coords_1 = 118.0;74.0

    Type_2 = AMOUNT_WORDS
    Coords_2 = 90.0;96.0

    Type_3 = AMOUNT_NUMBER
    Coords_3 = 415.0;74.0

    Type_4 = DATE
    Coords_4 = 323.0;43.0

    Type_5 = NOTES
    Coords_5 = 90.0;155.0

    I did not make custom checks. I am using 2.6.21

    Thanks for the help,

    HB

    HB Sidman
    703-938-6700 (O) 703-562-1953 (F)

    On 12/1/2018 11:46 AM, David Carlson wrote:
    I did not address the failure to print problem. That is probably
    not related to the .chk files but something else.  Can you print
    reorts?

    David C

    On Sat, Dec 1, 2018 at 10:42 AM David Carlson
    <david.carlson....@gmail.com
    <mailto:david.carlson....@gmail.com>> wrote:

        HB,

        Windows always calls *.chk files 'Recovered File Fragments'

        If the files are in the 'C:\Program Files
        (x86)\gnucash\share\gnucash\checks' directory they are not
        fragments but the files that you want, at least for 2.6.x
        releases of GnuCash in Windows.  You can open them
        (carefully) with Wordpad and see what they contain.  If you
        made custom check printing formats they may be somewhere
        else, I have not tried that.

        David C

        On Sat, Dec 1, 2018 at 10:22 AM HB Sidman via gnucash-user
        <gnucash-user@gnucash.org <mailto:gnucash-user@gnucash.org>>
        wrote:

            Hi,

            After using gnucash for several years I decided it was
            time to upgrade
            from 2 to 3 a few months ago. Bad decision. If it is not
            broken don't
            fix it. The upgrade went smoothly with no problem. Every
            function worked
            both old and new. Until I tried to print a check. At
            which point nothing
            happened with the printer. After a 2 or 3 minutes I got a
            warning
            message that my check file was a fragment. I went into
            the system to
            verify that and found that all the .chk files were
            fragments. I tried to
            reload new files but they kept being replaced by the
            fragments.

            Step 2: I went back gnucash 2 last stable version on
            line. It reloaded
            without a problem but still could not print checks. Same
            problem.

            Step 3: Loaded gnucash 2 on a laptop that had never had
            it on it before.
            Then took a saved file from 3 months before the problem
            happened and
            loaded it. Once again everything went fine until I tried
            to print. Then
            was presented the same problem of .chk file fragments and
            not being able
            to replace them.

            Step 4: Using the laptop as my test bed, I removed
            everything gnucash
            from the hard drive. Search the C drive for any thing
            left and removed
            it as the administrator. Then did a search for .chk and
            found 4 files
            buried on the C drive - all fragments. I could delete
            them but they
            would come right back as soon as I restarted the computer.

            Any help would be greatly appreciated - I am getting
            tired of hand
            writing all of my checks.

            I am running Windows 10 on all of my computers and they
            are all
            completely up to date.

            Thanks,

            HB



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