There is no problem printing from other programs. Because of my work I print from 10 or 15 different programs to printers and pdf. I have tried to print checks and reports to pdf and it will print. However, the result is a blank page. HB

On 12/2/2018 9:00 AM, David Carlson wrote:
That behavior is very similar to what you see when the output goes to the wrong printer.

Have you tried things like printing to PDF or printing from a different program?

David C

On Sun, Dec 2, 2018, 7:31 AM HB Sidman <dk...@aol.com <mailto:dk...@aol.com> wrote:

    I ran the fix - modified for windows 10 64 and Microsoft
    Edge/IE11. Never had the problem with the reports not showing just
    not printing. It did not work.

    When I bring up a report or check to print, I clink on "print".
    This opens the print window box. It shows my printer as "ready".
    In the Page Range section the Pages area is blank. This indicates
    there are no pages to print - I think. If I then go ahead and
    click on print then the print icon shows up in the bottom tray.
    But it indicates there are no documents in the cue. It then goes
    away after a couple of minutes.

    Thanks,

    HB

    On 12/2/2018 2:44 AM, David Carlson wrote:
    You can see how old this bug is, I am not sure if you can run IE9
    in windows 10.  Perhaps someone knows if this work-around can be
    adapted to WIN 10.

    On Sun, Dec 2, 2018 at 1:40 AM David Carlson
    <david.carlson....@gmail.com
    <mailto:david.carlson....@gmail.com>> wrote:

        HB,

        I found the bug report.  Check comment 40.

        https://bugs.gnucash.org/show_bug.cgi?id=645273

        On Sat, Dec 1, 2018 at 1:32 PM HB Sidman <dk...@aol.com
        <mailto:dk...@aol.com>> wrote:

            I started off looking in the the old reports to see if
            there was anything and could not find anything about
            windows and printing problems. That may be my inability
            to search properly. So if anyone knows the fix that you
            are referring to I hope they will give me the location.

            Thanks for the help,

            HB

            On 12/1/2018 1:30 PM, David Carlson wrote:
            That looks identical to the same file on my computer,
            but I did not check the entire guid line.

            There is a very old bug report about not being able to
            print in Windows which has never been resolved because
            it cannot be repeated.  I don't remember the bug
            number.  Someone found a work-around that seems to make
            the problem go away until a re-install of something,
            either Windows or GnuCash.  That work-around may work
            for you.

            David C

            On Sat, Dec 1, 2018 at 11:55 AM HB Sidman <dk...@aol.com
            <mailto:dk...@aol.com>> wrote:

                David,

                I can not print reports, now. New problem. I opened
                one of the .chk in Wordpad and this is what printed out:

                [Top]
                Guid = 378e5740-a2d3-4678-be20-37d14d97b458
                Title = Liberty(tm) Personal Checks US-Letter
                Rotation = -90.0
                Translation = 4;492
                Show_Grid = false
                Show_Boxes = false

                [Check Items]
                Type_1 = PAYEE
                Coords_1 = 118.0;74.0

                Type_2 = AMOUNT_WORDS
                Coords_2 = 90.0;96.0

                Type_3 = AMOUNT_NUMBER
                Coords_3 = 415.0;74.0

                Type_4 = DATE
                Coords_4 = 323.0;43.0

                Type_5 = NOTES
                Coords_5 = 90.0;155.0

                I did not make custom checks. I am using 2.6.21

                Thanks for the help,

                HB

                HB Sidman
                703-938-6700 (O) 703-562-1953 (F)

                On 12/1/2018 11:46 AM, David Carlson wrote:
                I did not address the failure to print problem. 
                That is probably not related to the .chk files but
                something else.  Can you print reorts?

                David C

                On Sat, Dec 1, 2018 at 10:42 AM David Carlson
                <david.carlson....@gmail.com
                <mailto:david.carlson....@gmail.com>> wrote:

                    HB,

                    Windows always calls *.chk files 'Recovered
                    File Fragments'

                    If the files are in the 'C:\Program Files
                    (x86)\gnucash\share\gnucash\checks' directory
                    they are not fragments but the files that you
                    want, at least for 2.6.x releases of GnuCash in
                    Windows.  You can open them (carefully) with
                    Wordpad and see what they contain.  If you made
                    custom check printing formats they may be
                    somewhere else, I have not tried that.

                    David C

                    On Sat, Dec 1, 2018 at 10:22 AM HB Sidman via
                    gnucash-user <gnucash-user@gnucash.org
                    <mailto:gnucash-user@gnucash.org>> wrote:

                        Hi,

                        After using gnucash for several years I
                        decided it was time to upgrade
                        from 2 to 3 a few months ago. Bad decision.
                        If it is not broken don't
                        fix it. The upgrade went smoothly with no
                        problem. Every function worked
                        both old and new. Until I tried to print a
                        check. At which point nothing
                        happened with the printer. After a 2 or 3
                        minutes I got a warning
                        message that my check file was a fragment.
                        I went into the system to
                        verify that and found that all the .chk
                        files were fragments. I tried to
                        reload new files but they kept being
                        replaced by the fragments.

                        Step 2: I went back gnucash 2 last stable
                        version on line. It reloaded
                        without a problem but still could not print
                        checks. Same problem.

                        Step 3: Loaded gnucash 2 on a laptop that
                        had never had it on it before.
                        Then took a saved file from 3 months before
                        the problem happened and
                        loaded it. Once again everything went fine
                        until I tried to print. Then
                        was presented the same problem of .chk file
                        fragments and not being able
                        to replace them.

                        Step 4: Using the laptop as my test bed, I
                        removed everything gnucash
                        from the hard drive. Search the C drive for
                        any thing left and removed
                        it as the administrator. Then did a search
                        for .chk and found 4 files
                        buried on the C drive - all fragments. I
                        could delete them but they
                        would come right back as soon as I
                        restarted the computer.

                        Any help would be greatly appreciated - I
                        am getting tired of hand
                        writing all of my checks.

                        I am running Windows 10 on all of my
                        computers and they are all
                        completely up to date.

                        Thanks,

                        HB



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