Hi Carl,
On Wed, June 17, 2020 7:34 pm, Carl wrote:
> Hello all,
>
> For many years a recurring, but not too frequent, problem has been that
> in a credit card account entries will disappear or a previously
> reconciled balance will be wrong even though I did nothing to change
> the account or the bank account it might be associated with.
>
> Today, for example, I looked at one of my VISA credit card accounts
> (that I rarely use), and to my surprise the balance was $4,350.25 even
> though, last week, I had reconciled the account and the balance was
> zero. And, no, I hadn't changed any of the other accounts in GC or
> imported any transactions so there's no reason from my usage that
> could've caused this.
>
> This same sort of problem has happened enough to make ya' pretty
> nervous in thinking, "what surprises am I going to find this time?"
>
> Any idea how to fix this?
>
> Thanks,
>
> Carl
Several questions come to mind to help you with this:
1) What version of GnuCash are you using?
2) What OS/Distro are you using?
3) How do you open GnuCash and/or the GnuCash data file?
4) How are you shutting down GnuCash?
5) What backend storage method are you using?
6) Are you SURE that you're not somehow modifying a reconciled transaction
from the other side?
> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.
-derek
--
Derek Atkins 617-623-3745
de...@ihtfp.com www.ihtfp.com
Computer and Internet Security Consultant
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