Samantha, Run GnuCash from Powershell as you did before: & 'C:\Program Files (x86)\gnucash\bin\gnucash.exe' --log gnc.scm=debug (The last time the command was & 'C:\Program Files (x86)\gnucash\bin\gnucash.exe' --log gnc.scm=debug --nofile but that last command, --nofile, tells GnuCash to not open the previous data file. Last time I didn't need to see anything from a data file and starting GnuCash without one is faster. This time I do want you to have access to your data file.)
This time edit an exchange rate on an existing multi-currency transaction and use the Fetch Rate button to attempt to get an online quote. Dismiss the error dialog, cancel the edit, and quit GnuCash. Then list the log files Get-ChildItem -Path $Env:USERPROFILE\AppData\Local\Temp -filter gnucash.trace.* | Sort-Object -Property Date figure out which is the latest one (the guidance about that is still at the bottom of the quoted text in this message if you've forgotten) Display the contents Get-Content $Env:USERPROFILE\AppData\Local\Temp\gnucash.trace.VEQEP0.log (That's the file name from last time, you'll replace VEQEP0 with whatever is in the latest file's name.) And copy and paste them into a reply. Regards, John Ralls > On Aug 15, 2020, at 6:42 AM, Samantha Payn <saman...@boorertranslations.com> > wrote: > > I am sorry John, do what? > I am afraid I just do not understand "Please run from the PowerShell command > line with the --log gnc.scm=debug option as before, try both a Fetch Rate and > a Get Quotes and paste in the contents of the resulting log file." > I am such a beginner with the Powershell window stuff, all I can do is > copy/paste what you provide. This problem has been so drawn out that we both > lost sight of the fact that I had originally raised the issue over "Fetch > Rates" for foreign currency transactions in my business. > Yours apologetically > Samantha > >> On 13 August 2020 01:30 John Ralls < jra...@ceridwen.us> wrote: >> >> >> Samantha, >> >> OK. Please do it when running GnuCash from Powershell with the --log >> gnc.scm=debug option and paste in the resulting gnucash.trace.XXXXXX.log. >> >> Regards, >> John Ralls >> >> >>> On Aug 12, 2020, at 6:54 AM, Samantha Payn < >>> saman...@boorertranslations.com> wrote: >>> >>> John, I am so sorry, I have slightly misled you. It is the "Fetch Rate" >>> button which returns the error message. I only use Gnucash for my business >>> accounts and have no need of the "Get Quotes" button. >>>> On 11 August 2020 18:54 John Ralls < jra...@ceridwen.us> wrote: >>>> >>>> >>>> Samantha, >>>> >>>> Sorry, I lost that in the ensuing conversation about how to work >>>> Powershell and got hung up on the previous no Get Rate button issue. >>>> >>>> The Fetch Rate and Get Quotes buttons work a bit differently from each >>>> other: The first looks only at the currencies involved in the transaction >>>> you're entering and the latter tries to retrieve rates for all of the >>>> currencies in your book. Can you try the Fetch Rate button? You can do >>>> that most easily by editing the rate on a foreign currency split. (Open a >>>> foreign currency transaction, put it in split view, select a split in the >>>> "other" currency, right-click and pick Edit Exchange Rate from the context >>>> menu. Note that which currency is the "other" one depends on which account >>>> you started the transaction from so it might be GBP if you created the >>>> transaction starting from an account denominated in, say, EUR.) >>>> >>>> Please run from the PowerShell command line with the --log gnc.scm=debug >>>> option as before, try both a Fetch Rate and a Get Quotes and paste in the >>>> contents of the resulting log file. >>>> >>>> Regards, >>>> John Ralls >>>> >>>>> On Aug 11, 2020, at 5:00 AM, Samantha Payn < >>>>> saman...@boorertranslations.com> wrote: >>>>> >>>>> I'm afraid the problem has not been solved. >>>>> The Get Quotes button does light up (as I mentioned in an email to the >>>>> list just after I first reported the problem), but when I click it I get >>>>> an error window that says: "There was a system error while retrieving the >>>>> price quotes". >>>>> Thank you for your persisitance and continued support. >>>>> Samantha >>>>>> On 11 August 2020 00:51 John Ralls < jra...@ceridwen.us> wrote: >>>>>> >>>>>> >>>>>> Good. It succeeded in finding Finance::Quote from the command line. That >>>>>> should be sufficient to enable the Fetch Rate button. Was it enabled? >>>>>> >>>>>> Regards, >>>>>> John Ralls >>>>>> >>>>>>> On Aug 10, 2020, at 12:06 PM, Samantha Payn < >>>>>>> saman...@boorertranslations.com> wrote: >>>>>>> >>>>>>> Hi John >>>>>>> I did what you suggest and this is what I got: >>>>>>> >>>>>>> PS C:\Users\User> Get-Content >>>>>>> $Env:USERPROFILE\AppData\Local\Temp\gnucash.trace.VEQEP0.log >>>>>>> * 11:46:06 DEBUG <gnc.scm> rpt-subdir=gnucash/reports/standard >>>>>>> * 11:46:06 DEBUG <gnc.scm> mod-dir=C:\Program Files >>>>>>> (x86)\gnucash\share/guile/site/2.2\gnucash/reports/standard >>>>>>> * 11:46:06 DEBUG <gnc.scm> dir-files=(view-column trial-balance >>>>>>> transaction taxinvoice register reconcile-report receivables receipt >>>>>>> price-scatter portfolio payables owner-report new-owner-report >>>>>>> new-aging net-charts lot-viewer job-report invoice income-statement >>>>>>> income-gst-statement general-ledger general-journal equity-statement >>>>>>> dashboard customer-summary category-barchart cashflow-barchart >>>>>>> cash-flow budget budget-income-statement budget-flow budget-barchart >>>>>>> budget-balance-sheet balsheet-pnl balsheet-eg balance-sheet >>>>>>> balance-forecast advanced-portfolio account-summary account-piecharts) >>>>>>> * 11:46:07 DEBUG <gnc.scm> rpt-subdir=gnucash/reports/example >>>>>>> * 11:46:07 DEBUG <gnc.scm> mod-dir=C:\Program Files >>>>>>> (x86)\gnucash\share/guile/site/2.2\gnucash/reports/example >>>>>>> * 11:46:07 DEBUG <gnc.scm> dir-files=(welcome-to-gnucash sample-graphs >>>>>>> hello-world daily-reports average-balance) >>>>>>> * 11:46:07 DEBUG <gnc.scm> rpt-subdir=gnucash/reports/locale-specific/us >>>>>>> * 11:46:07 DEBUG <gnc.scm> mod-dir=C:\Program Files >>>>>>> (x86)\gnucash\share/guile/site/2.2\gnucash/reports/locale-specific/us >>>>>>> * 11:46:07 DEBUG <gnc.scm> dir-files=(taxtxf) >>>>>>> * 11:46:07 DEBUG <gnc.scm> rpt-subdir=gnucash/report/stylesheets >>>>>>> * 11:46:07 DEBUG <gnc.scm> mod-dir=C:\Program Files >>>>>>> (x86)\gnucash\share/guile/site/2.2\gnucash/report/stylesheets >>>>>>> * 11:46:07 DEBUG <gnc.scm> dir-files=(plain head-or-tail footer css) >>>>>>> * 11:46:10 DEBUG <gnc.scm> gnc:fq-check-sources results: (1.49 adig aex >>>>>>> aiahk alphavantage amfiindia asegr asx aufunds australia bamosz bet >>>>>>> bmonesbittburns bourso bse bsero canada canadamutual citywire cominvest >>>>>>> cse deka dutch dwsfunds europe fetch_live_currencies fidelity >>>>>>> fidelity_direct fidelityfixed financecanada finanzpartner finland fool >>>>>>> france ftfunds ftportfolios ftportfolios_direct fundlibrary goldmoney >>>>>>> greece hex hu hufund hungary hustock iexcloud indiamutual >>>>>>> known_currencies lerevenu maninv morningstar morningstarau >>>>>>> morningstarch morningstarjp mstaruk nasdaq nyse nz nzx platinum romania >>>>>>> seb_funds sixfunds sixshares stockhousecanada_fund tdefunds >>>>>>> tdwaterhouse tiaacref tnetuk troweprice troweprice_direct trustnet tsp >>>>>>> tsx uk_unit_trusts ukfunds unionfunds usa usfedbonds vanguard vwd >>>>>>> yahoo_json yahoo_yql za za_unittrusts) >>>>>>> * 11:46:10 MESSG <gnc.scm> Found Finance::Quote version 1.49 >>>>>>> PS C:\Users\User> >>>>>>> >>>>>>> Cheers >>>>>>> Samantha >>>>>>>> On 10 August 2020 16:37 John Ralls < jra...@ceridwen.us> wrote: >>>>>>>> >>>>>>>> >>>>>>>>> On Aug 10, 2020, at 6:16 AM, Frank H. Ellenberger < >>>>>>>>> frank.h.ellenber...@gmail.com> wrote: >>>>>>>>> >>>>>>>>> Samanta, >>>>>>>>> >>>>>>>>> Am 10.08.20 um 12:53 schrieb Samantha Payn: >>>>>>>>>> But you lost me at the next bit. >>>>>>>>>> >>>>>>>>>> PS C:\Users\User> Get-ChildItem -Path >>>>>>>>>> $Env:USERPROFILE\AppData\Local\Temp -filter gnucash.trace.* | >>>>>>>>>> Sort-Object -Property Date >>>>>>>>>> Directory: C:\Users\User\AppData\Local\Temp >>>>>>>>>> Mode LastWriteTime Length Name >>>>>>>>>> ---- ------------- ------ ---- >>>>>>>>>> -a---- 05/08/2020 11:18 1576 gnucash.trace.WQ4HO0.log >>>>>>>>>> -a---- 10/08/2020 11:46 2448 gnucash.trace.VEQEP0.log >>>>>>>>>> -a---- 04/08/2020 15:12 0 gnucash.trace.SH4XO0.log >>>>>>>>>> -a---- 04/08/2020 12:26 0 gnucash.trace.ZJ8NO0.log >>>>>>>>>> -a---- 08/08/2020 12:54 0 gnucash.trace.XLZHO0.log >>>>>>>>>> -a---- 07/08/2020 13:19 196 gnucash.trace.WZBOO0.log >>>>>>>>>> -a---- 07/08/2020 08:23 0 gnucash.trace.DSTNO0.log >>>>>>>>>> -a---- 07/08/2020 08:38 265 gnucash.trace.AH40O0.log >>>>>>>>>> -a---- 08/08/2020 13:33 0 gnucash.trace.4DLHO0.log >>>>>>>>>> -a---- 05/08/2020 10:02 0 gnucash.trace.QBQJO0.log >>>>>>>>>> -a---- 08/08/2020 14:46 3615 gnucash.trace.NZUWO0.log >>>>>>>>>> -a---- 07/08/2020 15:58 20233 gnucash.trace.GFEZO0.log >>>>>>>>>> PS C:\Users\User> >>>>>>>>>> Where do I substitute the most recent file name from my listing? >>>>>>>>>> Which >>>>>>>>>> listing? >>>>>>>>>> Awaiting further guidance and thanks again. >>>>>>>>>> Samantha >>>>>>>>> In this case it is the 2nd: gnucash.trace.VEQEP0.log created >>>>>>>>> 10/08/2020 >>>>>>>>> 11:46 >>>>>>>> Samantha, >>>>>>>> >>>>>>>> Specifically, run >>>>>>>> Get-Content >>>>>>>> $Env:USERPROFILE\AppData\Local\Temp\gnucash.trace.VEQEP0.log >>>>>>>> >>>>>>>> and paste the results into a reply. >>>>>>>> >>>>>>>> Regards, >>>>>>>> John Ralls _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. 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