Holy Cow.

This thread is a disaster.

Richard Clarkson, please, unless you can help Richard Barmann, do not reply any longer in this thread. Please, start a new one or if still applicable, reply in your own old thread.

The two of you are replying to questions meant for the other and others offering advice aren't making it clear who they are talking to, and these two facts are combining to make things very confusing.

Neither of you will get proper help with this confusion.

So please keep the issues separate.

From what I can see so far:

Richard Barmann (who it appears, started *this* thread) is using Win10 and *can* open GnuCash, but is allegedly seeing 'old data' and any *new data* is apparently missing.

Richard Clarkson is using Win11 and *cannot* open GnuCash *at all* using v4.11, but *can* using v4.9.

These are two vastly separate issues from two different people. (or else it is I that am really lost)

For everyone else, can we keep this thread about Richard Barmann's problem and save the Richard Clarkson problem for a more appropriate thread? If we do so, I suspect we can help both of them out in short order. (at least shorter than keeping things confounded!)

Regards,
Adrien

On 9/12/22 1:06 PM, Richard Clarkson via gnucash-user wrote:
Thanks Michael.

No it doesn't. The path is C:/Program Files (x86)/gnucash/bin/gnucash.exe

My data file is GNUData.gnucash - there are of course backups. But even if I
try to open GnuData.gnucash with GnuCash Program File then nothing happens.

Richard

-----Original Message-----
From: gnucash-user
<gnucash-user-bounces+rtclarkson=btinternet....@gnucash.org> On Behalf Of
Fross, Michael
Sent: 12 September 2022 18:35
To: Richard Barmann <re...@att.net>
Cc: gnucash-user@gnucash.org
Subject: Re: [GNC] Opening Gnucash

Richard, does your GNUCash file have a date string in the name?  If so, then
you are inadvertently using a backup file.  Your filename should be

FILENAME.gnucash   (FILENAME is whatever you decided to call it)

If it looks like:

FILENAME.gnucash.20220909023225.gnucash  (insert a valid date time stamp)

then it's a backup file and you are working on a backup.  This is not what
you want.

If this is the case, do a File | SaveAs and call it NAME.gnucash and go from
there.

Michael


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