Thank you Kalpesh. I’ll try that tomorrow.
Richard Sent from my iPhone > On 13 Sep 2022, at 22:44, Kalpesh Patel <kalpesh.pa...@usa.net> wrote: > > Richard, > > If GNC 4.11 is already installed and still not running then it is worth > reviewing if anything has popped up in any of those three protection > categories -- Ransomware Protection, Tamper Protection or Controlled folder > access -- to double check. Navigate to following on Win 11 and review each > entry listed there, specifically any related to GNC: > Settings --> Privacy & Security --> Windows Security --> Virus & threat > protection --> Virus & threat protection settings --> Manage Settings --> > Controlled folder access --> Manage Controlled folder access --> Block > History > > If nothing related to GNC is there then this is what I recommend: > > Uninstall 4.9 version of GNC using uninstall option of the Windows and then > rename existing directories if they exist to move them out of the harm's > way. Some of these directories contain your customization (like reports) so > you may want to keep track of what got renamed to what so you can undo and > set it back to as it was. The folders that you want to rename are: > "C:\Users\<user name you are logged in as>\AppData\Roaming\GnuCash" > "C:\Users\<user name you are logged in as>\aqbanking" > "C:\Program Files (x86)\gnucash" > > > Install GNC 4.11 and then tell the protection sub-systems to let it pass > "as-is". To do so add an exception to "Allow an app through Controlled > Folder access" list for GNC binary. Do this for sure as I have it set as > such. Navigate to: > Settings --> Privacy & Security --> Windows Security --> Virus & threat > protection --> Virus & threat protection settings --> Manage Settings --> > Controlled folder access --> Manage Controlled folder access --> Allow an > app through Controlled folder Access > And add the executable by clicking on the "+ Add an allowed app" button > followed by "Browse all app" selection from drop down and then navigating to > gnucash.exe binary located in "C:\Program Files (x86)\gnucash\bin" folder > and clicking "Open" button on the lower right corner. Make sure you have > clicked on gnucash.exe executable (the one with gnucash icon) before > (de-)pressing on the "Open" button. > > Just to rule out contents of the folders where GNC gets installed, add the > root folder exclusion to the list of virus scanning exception list. To do so > go to: > Settings --> Privacy & Security --> Windows Security --> Virus & threat > protection --> Virus & threat protection settings --> Exclusion --> Add or > remove exclusions > And add folder to the list by clicking the "+ Add an exclusion" button > followed by "Folder" selection from drop down and then navigating to > "C:\Program Files (x86)\gnucash\" folder and then clicking "Select Folder" > button in lower right corner. > > Let us see if this bears any fruits on getting GNC 4.11 working on your > Windows 11. > > Kalpesh... > > -----Original Message----- > From: Richard Clarkson <rtclark...@btinternet.com> > Sent: Monday, September 12, 2022 2:17 PM > To: 'Kalpesh Patel' <kalpesh.pa...@usa.net> > Cc: gnucash-user@gnucash.org > Subject: RE: Opening Gnucash > > Kalpesh > > I haven't enabled Ransomware Protection, Tamper Protection or Controlled > folder access. > > Just looking in to installing gdb so I can obtain the stack trace. Thank > you for that suggestion. > > Richard > > -----Original Message----- > From: Kalpesh Patel <kalpesh.pa...@usa.net> > Sent: 12 September 2022 17:17 > To: rtclark...@btinternet.com > Cc: gnucash-user@gnucash.org > Subject: Re: Opening Gnucash > > I have a feeling that those higher version of GNC are silently crashing due > to improper permission on a file somewhere. Do you know if you have enabled > the Ransomware Protection, Tamper Protection or Controlled folder access > feature in Windows 11? They tend to sometimes cause these sort of silent > error that might be experienced. > > If you are up to it, might be worth following steps in > https://wiki.gnucash.org/wiki/Stack_Trace which might have traces of GNC > failures if GNC is at fault. To capture good deal of debug info, add --debug > switch to GNC as part of the gdb call. > > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Sun, 11 Sep 2022 23:35:53 +0100 > From: "Richard Clarkson" <rtclark...@btinternet.com> > To: "'Greg Feneis'" <mfen...@gmail.com>, <gnucash-user@gnucash.org> > Subject: Re: [GNC] Opening Gnucash > Message-ID: <001801d8c62e$da672e20$8f358a60$@btinternet.com> > Content-Type: text/plain; charset="us-ascii" > > Greg > > Thank you! > > As I mentioned GnuCash 4.9, Windows 11 (64 bit). Have tried opening from > apps, from shortcut, directly from the GnuCash.exe in bin. I cannot open > GnuCash from any version higher than 4.9. I see a circle for a few seconds > while windows is try to open GnuCash and then nothing. I've tried opening > from PowerShell too. > > Is there any way of seeing where the exe is getting stuck or if something is > missing or if I need to update anything? > > I'm either go to have to stay on 4.9 or change to another program. > > Thanks you for your help. > > RIchard > > -----Original Message----- > From: gnucash-user > <gnucash-user-bounces+rtclarkson=btinternet....@gnucash.org> On Behalf Of > Greg Feneis > Sent: 11 September 2022 14:59 > To: gnucash-user@gnucash.org > Subject: Re: [GNC] Opening Gnucash > > Richard, > > You may want to provide a few more details. Perhaps mention the version of > GnuCash you're using, which OS you're using. How do you open GnuCash, by > starting the application or by clicking on a saved file? And so on. > > Kind regards, > > Greg Feneis > > > > _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.