First,
Welcome to GnuCash!
As with most issues, but particularly with crashes, can you provide the
version of GnuCash you are using and the Operating System?
Now, for some additional detail questions:
1. Did the account you were trying delete contain transactions? If not,
was it set as a 'placeholder' account specifically, or simply not used?
2. Did the sub-account(s) contain transactions? Were any of them
placeholders?
When you re-opened your file, what, as best you can determine, was
missing? Was it only transactions related to the affected account and
sub-accounts, or were entirely un-related transactions also missing?
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As to the question of "is GnuCash buggy" I'd say, *all* software has
bugs. Some are known, some not.
For GnuCash, bugs that cause crashes or erroneously delete/change data
are top priority based on what I gather from how the developers react.
(that might even be official 'policy')
The steps are usually:
1. Detail the circumstances
2. Try to reliably reproduce it with a set list of steps
3. Rule out user error. (I don't think that is the case here, other than
trying to delete an account that contained sub-accounts)
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With respect to the question of data file formats, that is simply a
personal choice based on needs outside of GnuCash. Each has their
advantages.
There is nothing inherently inferior about the default XML backend.
Additionally, all formats are treated the same by GnuCash itself. All
are loaded entirely into memory and accessed accordingly. GnuCash is not
yet a 'proper' database application.
Regards,
Adrien
On 1/1/23 6:02 PM, Xe Roy wrote:
I am a new user using GnuCash for the first time.
About an hour into adding transactions, I already crashed the program.
I was trying to delete an empty account that had a subaccount.
Then the program disappeared and I lost the last few inputs.
Is GnuCash buggy?
Should I switch from XML to one of the database formats?
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