Ryan, It is not income. It should be applied to the customers account and when you generate invoices for this customer, the money can then be applied to those invoices as payment until the amount is used up. You also would not issue a credit note to the customer, but show it as a payment on the invoice if you can do that.
Thank You, Gyle McCollam Gyle McCollam gmccol...@live.com<mailto:gmccol...@gyleshomes.com> email ________________________________ From: gnucash-user <gnucash-user-bounces+gylemc=gmail....@gnucash.org> on behalf of Ryan Carver <r...@6040design.com> Sent: Monday, January 30, 2023 4:29 PM To: gnucash-user@gnucash.org <gnucash-user@gnucash.org> Subject: [GNC] Issuing a credit to customer Hi all, I am curious how one may resolve the following scenario in Gnucash. A client sent me a payment check in the mail for $1,450. The check was lost in the mail so my client issued me a new check and I successfully received and processed the payment in Gnucash. Then a few months later the missing check appeared and I mistakenly deposited the check without cross-referencing the check date and amount (lesson learned there). Now I have $1,450 extra in my checking account. My client asked I just issue them a credit on their next invoice. So my question is two-fold: 1) How would I categorize the extra $1,450 since the original invoice has already been marked paid? Marking it as "assign as payment" does not seem correct since there is no invoice to apply it to. I was thinking I could assign it to "Income - Sales" or possibly "Income - Other" and not process it as a payment. 2) How would I issue the Credit Note back to the client to be applied on future invoices? Thanks, Ryan Carver SIXTY FORTY DESIGN 410-365-2747 6040design.com _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All. _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
