Gyle & Robert gave the proper answer, but for completeness, you'd issue
a Credit Note when you need to issue a refund, or you need to create a
credit for reason other than a pre-payment. (which is your current case)
The Credit Note, if needed, can be 'paid' with an actual refund, or
simply applied (just as with a pre-payment) to future invoices.
The workflow for applying pre-payments or Credit Notes to offset future
invoices is simply to do a Process Payment and select both 'documents',
the invoice and the pre-payment/Credit Note.
Regards,
Adrien
On 1/30/23 3:29 PM, Ryan Carver wrote:
Hi all,
I am curious how one may resolve the following scenario in Gnucash.
A client sent me a payment check in the mail for $1,450. The check was
lost in the mail so my client issued me a new check and I successfully
received and processed the payment in Gnucash.
Then a few months later the missing check appeared and I mistakenly
deposited the check without cross-referencing the check date and amount
(lesson learned there). Now I have $1,450 extra in my checking account.
My client asked I just issue them a credit on their next invoice.
So my question is two-fold:
1) How would I categorize the extra $1,450 since the original invoice has
already been marked paid? Marking it as "assign as payment" does not seem
correct since there is no invoice to apply it to. I was thinking I could
assign it to "Income - Sales" or possibly "Income - Other" and not process
it as a payment.
2) How would I issue the Credit Note back to the client to be applied on
future invoices?
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