On 2/8/24 11:50, Aryeh Gielchinsky wrote:
Hi I'm a new user.

I've been able to create accounts and add transactions. When I try to
create a report (i.e. Reports->Income & Expenses->Expense Chart) I get a
new tab with a blank screen, and the following error.

Gtk-Message: 21:47:08.844: Failed to load module "canberra-gtk-module"
Gtk-Message: 21:47:08.845: Failed to load module "canberra-gtk-module"
KMS: DRM_IOCTL_MODE_CREATE_DUMB failed: Permission denied
Failed to create GBM buffer of size 2488x852: Permission denied
KMS: DRM_IOCTL_MODE_CREATE_DUMB failed: Permission denied
Failed to create GBM buffer of size 2488x852: Permission denied
KMS: DRM_IOCTL_MODE_CREATE_DUMB failed: Permission denied
Failed to create GBM buffer of size 2488x852: Permission denied
Failed to create EGL images for DMABufs with file descriptors -1, -1 and -1

I've tried running as root, but that didn't help. I've installed
libcanberra-gtk-module and libcanberra-gtk0 on my base system, but that
doesn't help (probably because Gnucash is installed as a flatpak).

I'm on Ubuntu 22.04 (Linux) using GNUcash 5.5 via Flatpak.

Thanks
Aryeh
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Hi Aryeh,

This report is working correctly for me.

This is my setup.

From Help-->About (in GnuCash):
GnuCash Version: 5.5
Build ID: Flathub 5.5

My OS is Xubuntu 22.04.

This is how I installed GnuCash via Flatpak.

I enabled flatpak in the GNOME software center
$ sudo apt install flatpak gnome-software-plugin-flatpak

I enabled the flathub repository
$ flatpak remote-add --if-not-exists flathub https://flathub.org/repo/flathub.flatpakrepo

I installed GnuCash via Flatpak using the GNOME software center.

How did you install your Flatpak GnuCash v5.5?
Do you have only one instance of GnuCash (Flatpak only) installed?  You should not have the deb (Ubuntu distro) version installed.  If it is, you need to uninstall it first before installing the flatpak version (after backing up your data).

The Flatpak package of GnuCash bundles all the necessary libraries.

Regards,
Bruce

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