In any register, if a filter is applied, the right end of the Status Bar (top or bottom of the tab, depending on a preference) will say 'Filtered' to alert you of that fact.

If that is visible, then simple click View > Filter by..., and clear or update the filter to match the other computer.

Regards,
Adrien

On 6/9/24 8:44 PM, Paul Chaney--First Certified Arbor Care wrote:
Hi

I'm a new user.

My wife and If have set up our COA and have entered transactions
beginning 1/1/24 in some accounts.
We want to use our file between two computers as we did with
Quickbooks.  We kept the file in Dropbox, and it worked fine just as
long as only one of us used the file at a time.  We tried this with Gnuj
Cash, and it did appear to work.  The files would synchronize.  But
then, it seemed that the files were not synchronizing correctly.  So We
decided to keep the files on a USB flash drive, and pass it back and
forth as needed.

At first, we could see all accounts with all transaction, but on my
computer, *a filter somehow got stuck on the bank account register*, and
on some other of the registers, so that only the transactions after
certain dates appear.  Using the same data file, the behavior is
different between computers.  It is as though a setting was made in some
software switches that make this happen only on my computer. To address
this, I uninstalled, then reinstalled v.Build ID: 5.6+(2024-03-30),
which is the same as on the other computer.  I also saved the file with
a new name, but that has no effect.

However, when I went to open Gnu Cash, a history list of previously
opened files appeared in the file menu. This told me that there were
settings on my computer that did not get removed during the uninstall.
All of the files at the links in the "about" screen had been cleared,
including those in program files and in appdata/roaming.  I suspect that
there are other files in folders that I can't access that stored the
history data and whatever other settings are affecting the performance
on my computer.

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