R Losey --

Thank you for your reply. I think the 136K file size is with data. This is what 
it was on the old computer. I have three accounts in gnuCash, Two very minimal 
activity, one just normal household activity. They are only about three years 
old.

Yes, the column headings are wrong. Haven't found where I could open any other 
register type. Therein is my problem, I believe. To use your example below, the 
main file is RobinBook, other entries are RobinBook. gnucash."date 
stamp".gnucash. Each one is about the same size at 136K.

I still have the old computer with the original files. I also have a thumb 
drive with a backup of the old computer.

Thank you for your reply.

~ Robin

On 11/14/2024 8:50 AM, R Losey wrote:

> I don't know about this for sure (I guess it depends on the number of 
> transactions and the number of accounts); however, I have about 8 years of 
> data and my data file is 2.4M (I'm using the default - a compressed XML 
> file); your 136K size sounds like a blank new file to me.
>
> "Bank" accounts should have headers of "Deposit, Withdrawal, and Balance" 
> (unless you are using formal accounting labels). It sounds like you were 
> looking at an Expense account -- they have headers of "Expense, Rebate, and 
> Balance"
>
> Did they also copy over the auto backup files? If you main file is 
> "Robin.gnucash", they will look like "Robin.<timestamp>.gnucash" - are they 
> all about 136k also?
>
> Did you have your own backups of the main file? Something definitely seems 
> wrong. I hope the store did a full backup of your old computer and that they 
> still have it.
>
> On Wed, Nov 13, 2024 at 7:03 PM Robin Lake via gnucash-user 
> <[email protected]> wrote:
>
>> David --
>>
>> Thank you for the further information. My apology for not coming back to the 
>> full list.
>> In reply to Murugan's question, the version of gnuCash on the old computer 
>> is Ver 4.9+ (2021-12-18), Windows 10.
>>
>> The Registry Editor contains this hierarchy of folders: 
>> HKEY_CURRENT_USER/Software/GSettings/Org/GnuCash/gnucash/dialogs, general, 
>> history, warning, window. One or more of those last five folders contains 
>> reference to the name of my file. This tells me that this data was 
>> transferred.
>>
>> Thank you for your help and advise.
>>
>> ~ Robin
>>
>> On 11/13/2024 7:16 AM, David Carlson wrote:
>>
>>> Robin,
>>> Please reply to the list so you can get help from any of the list users.
>>> Refer to the following backup page to find out which files need to be 
>>> 'restored' to your new computer https://wiki.gnucash.org/wiki/Backup
>>>
>>> On Tue, Nov 12, 2024 at 5:56 PM Robin Lake <[email protected]> 
>>> wrote:
>>>
>>>> Thank you for your reply --
>>>>
>>>> The transfer of data was done at the store where I purchased the computer. 
>>>> The last time I used gnuCash on the old computer the file was 135kb on 
>>>> 11/05, it appears that the first time I opened it on the new computer it 
>>>> was 136kb on 11/10. It has been opened and closed a few time since, and 
>>>> there is no data file (gnuCash Financial Data) with subsequent closures, 
>>>> just the "text file". Not sure what or how transfer was made. Reports and 
>>>> any other details (report setups) do not appear to be there.
>>>>
>>>> Where can I find the user files in question?
>>>>
>>>> Thank you again for your help.
>>>>
>>>> ~ Robin
>>>>
>>>> On 11/12/2024 11:31 AM, David Carlson wrote:
>>>>
>>>>> That sounds like your data file did not, in fact, get transferred. How 
>>>>> did you do the transfer? Does it have the same name and size as on the 
>>>>> old computer? Did you also transfer the other (user) files that include 
>>>>> your custom reports and other details as described in the GnuCash website?
>>>>>
>>>>> On Tue, Nov 12, 2024 at 11:42 AM Robin Lake via gnucash-user 
>>>>> <[email protected]> wrote:
>>>>>
>>>>>> Good morning --
>>>>>>
>>>>>> I have just replaced a computer of long time usage. Data files have
>>>>>> been transferred. GnuCash has been reinstalled. All the accounts
>>>>>> appear to be intact.
>>>>>>
>>>>>> Operating system: Windows 11 24H2
>>>>>> gnuCash version: Ver 5.9 (2024-9-28)
>>>>>>
>>>>>> To open the Account Register, the "GnuCash ... Guide" reads that I
>>>>>> should "... double click the account name, right click the account
>>>>>> name and select Open ..., or use the Open button on the toolbar.
>>>>>> GnuCash will display the account register window."
>>>>>>
>>>>>> All of that does work, but ... The Account Register is not populated
>>>>>> with all those years worth of checks and deposits, and the headers
>>>>>> in the three right-hand columns read Expense, Rebate, and Balance,
>>>>>> not the expected Deposit, Withdrawal, and Balance.
>>>>>>
>>>>>> I have three checking accounts. Two of them have no data at all, one
>>>>>> of them has one entry, a voided check, with an incorrect "0.00" balance
>>>>>> in the Balance column.
>>>>>>
>>>>>> I appreciate any advise that will guide me to restoring the operation of
>>>>>> gnuCash to its former glory.
>>>>>>
>>>>>> Thank you in advance.
>>>>>>
>>>>>> ~ Robin Lake
>>>>>> _______________________________________________
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>>>>>
>>>>> --
>>>>>
>>>>> David Carlson
>>>
>>> --
>>>
>>> David Carlson
>> _______________________________________________
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>
> --
>
> _________________________________
> Richard Losey
> [email protected]
> Micah 6:8
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