David, I may be making my responses in an annoying manner; one at a time. I intend to stop doing this. For this moment, I went to a terminal and typed "tmp/gnucash.trace" and got "no such file or directory". But I want to investigate further the NVidia thing... if I could use a different driver? not sure how to do that but somewhere in this email thread...
On Sun, Feb 22, 2026 at 10:42 PM David Cousens <[email protected]> wrote: > > Julie > Possibly because it is not crashing the system as such and somehow just > putting it in a non-responsive state. Have you tried restarting the > Cinnamon desktop while it is in that state? > *Methods for Restarting Cinnamon:* > > - *Keyboard Shortcut (Fastest):* Press Alt + F2, type r, then press > Enter. > - *Alternative Shortcut:* Press Ctrl + Alt + Esc. > - *Terminal Command:* Run cinnamon --replace & or killall -HUP cinnamon > > <https://www.google.com/search?q=killall+-HUP+cinnamon&oq=Restarting+Coinnamon+desktop+in+Linux+MInt&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIJCAEQIRgKGKABMgcIAhAhGI8CMgcIAxAhGI8C0gEKMTg3MjVqMGoxNagCCLACAfEFGeulN3K6XsY&sourceid=chrome&ie=UTF-8&mstk=AUtExfBjJSKgLtBGIBAASitwjNFbQOi0eof0iCk4nDYX04RZ4hIU6kHLVS6LZsW6RS5u_n27woCx4gByZ5Y892IZiooWzQvAZA5vsM34Us0HZ1mqs3OAFKDIfzk6P6zewtJi7ht6ZPEnhMKpUM6lBtFKlAf2KBNLRCrrkVhoTU4bIOg5lvI&csui=3&ved=2ahUKEwjhwf7F_O6SAxUjd2wGHR1WCV4QgK4QegQIAxAD> > . > - *If frozen (TTY):* Switch to a TTY (e.g., Ctrl+Alt+F2), log in, and > run export DISPLAY=:0; cinnamon --replace & > > <https://www.google.com/search?q=export+DISPLAY%3D%3A0%3B+cinnamon+--replace+%26&oq=Restarting+Coinnamon+desktop+in+Linux+MInt&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIJCAEQIRgKGKABMgcIAhAhGI8CMgcIAxAhGI8C0gEKMTg3MjVqMGoxNagCCLACAfEFGeulN3K6XsY&sourceid=chrome&ie=UTF-8&mstk=AUtExfBjJSKgLtBGIBAASitwjNFbQOi0eof0iCk4nDYX04RZ4hIU6kHLVS6LZsW6RS5u_n27woCx4gByZ5Y892IZiooWzQvAZA5vsM34Us0HZ1mqs3OAFKDIfzk6P6zewtJi7ht6ZPEnhMKpUM6lBtFKlAf2KBNLRCrrkVhoTU4bIOg5lvI&csui=3&ved=2ahUKEwjhwf7F_O6SAxUjd2wGHR1WCV4QgK4QegQIAxAF> > . > - *Troubleshoot Menu:* Right-click the panel and select "Troubleshoot" > > "Restart Cinnamon". > > If that doesn't work and you can't open a terminal to use the "sudo > reboot" or "sudo shutdown -r now" commands then Alt PrtScr and typing the > REISUB is likely the only safe option tto shutdown the system and reboot. > > Affter you get the sytem back up see if a tracefile exists at > /tmp/gnucash.trace. If you start gnucash from a terminal with "gnucash > --debug --extra --logto <path to file>" where the path points to a file > location in your home directory I think that dumps as much information as > possible. The only problem is the trace file may contain account > information etc you don't want on a public site. If you can locate whatever > hung the system it will likely be the last few entries > > On Sun, 2026-02-22 at 21:59 -0800, Julie G wrote: > > hmmm? LASt crash reports were on sat 02-14 and related to celluloid. An > unrelated issue? It crashed earlier today, wonder why there was not a > crash report for it... > > On Sun, Feb 22, 2026 at 3:34 PM David Cousens <[email protected]> > wrote: > > I am running GnuCash 5.14 on Linux Mint 22.2 on a Dell 7050 desktop, an > ASUS G51J laptop and a Dell XPS-13 laptop without the problems you > describe with reports crashing the system. The desktop graphics is the > Intel Mesa and the ASUS laptop has an NVidia GeForce GTX860M using the > NVidia drivers. > > With system crashes getting crash report (Menu > ADministration > > System Reports > Crash reports or /var/crash/ in the files menu) and > attaching that information may help identify the problem. The crash > report contains a lot of information, but it is usually the section > from the heading "Traceback:" at the end of the file which is most > useful as it gives the series of program calls leading up to the crash. > It is probably better to attach the whole file to a post rather than > including it in the post text itself. > > > The other useful information is the tracefile generated by GnuCash > itself. On Linux it is called gnucash.trace and is located in /tmp. If > your GnuCash is a flatpak installation it will be > in/run/user/1000/.flatpak/org.gnucash.GnuCash/tmp/gnucash.trace.(See > https://wiki.gnucash.org/wiki/Tracefile ) for more info. Likewise > attach the file to the post > > > With that info someone is more likely to be able to identify the > problem. > > Cheers > > david > > On Sun, 2026-02-22 at 14:17 -0800, Julie G wrote: > > Heyo, > > > > Recently, I installed linux mint 22.2 cinnamon. When emailing with > > an > > issue, am I really supposed to upload my whole system information? I > > would > > like to know if there is some pertinent bit of that which is enough, > > or if > > it really is best to copy it all in case it wants to be referenced? > > Because this is basically my first time asking a question to the > > whole mail > > list, I am including it below. Meantime, my question/issue is this: > > when > > I run my gnucash company file everything is fine until I try to run a > > report. I go to reports, choose the type I waNT (it doesn't seem to > > matter > > which one I ask for; I have tried several), and a new tab comes up > > where > > the report should appear. At first it is white, but before the > > "choose > > some options" bit has a chance to appear, the tab goes black. > > Usually, my > > cursor works for a second or two before it freezes up. I have tried > > a > > couple suggestions for how to unfreeze my NVidia, to no avail. I > > can't get > > a terminal to appear through any command suggestion I've tried, and > > have > > found no way to exit out except R-E-I-S-U-B. > > > > I have a laptop with linux some slightly different version, 6.2.9, > > and it > > can run reports just fine. The gnucash installation on the desktop > > was > > slightly different than the one on the laptop, so I installed the > > exact > > same one, 5.14. > > > > Does anyone have any suggestions on how to resolve this issue? I > > have > > tried updating NVidia drivers; I have the latest. Should I re- > > install > > linux with the same exact kind of cinnamon mint? Would love some > > ideas... > > > > Thanks in advance! > > > > Julie > > > > System: > > Kernel: 6.17.0-14-generic arch: x86_64 bits: 64 compiler: gcc v: > > 13.3.0 > > clocksource: tsc > > Desktop: Cinnamon v: 6.4.8 tk: GTK v: 3.24.41 wm: Muffin v: 6.4.1 > > vt: 7 > > dm: LightDM v: 1.30.0 > > Distro: Linux Mint 22.2 Zara base: Ubuntu 24.04 noble > > Machine: > > Type: Desktop System: Dell product: Inspiron 580 v: N/A serial: > > <superuser required> Chassis: > > type: 3 serial: <superuser required> > > Mobo: Dell model: 0C2KJT v: A00 serial: <superuser required> uuid: > > <superuser required> > > BIOS: Dell v: A07 date: 11/13/2010 > > CPU: > > Info: dual core model: Intel Core i3 550 bits: 64 type: MT MCP smt: > > enabled arch: Westmere rev: 5 > > cache: L1: 128 KiB L2: 512 KiB L3: 4 MiB > > Speed (MHz): avg: 1655 high: 1847 min/max: 1200/3200 cores: 1: 1359 > > 2: > > 1832 3: 1582 4: 1847 > > bogomips: 25537 > > Flags: ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx > > Graphics: > > Device-1: NVIDIA GT218 [GeForce 210] vendor: Micro-Star MSI driver: > > nouveau v: kernel arch: Tesla > > pcie: speed: 2.5 GT/s lanes: 16 ports: active: DVI-I-1,VGA-1 > > empty: > > HDMI-A-1 bus-ID: 01:00.0 > > chip-ID: 10de:0a65 class-ID: 0300 temp: 39.0 C > > Device-2: Logitech Webcam C260 driver: snd-usb-audio,uvcvideo type: > > USB > > rev: 2.0 > > speed: 480 Mb/s lanes: 1 bus-ID: 2-1.1.2:5 chip-ID: 046d:081a > > class-ID: > > 0102 serial: <filter> > > Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 > > driver: X: > > loaded: modesetting > > unloaded: fbdev,vesa dri: nouveau gpu: nouveau display-ID: :0 > > screens: 1 > > Screen-1: 0 s-res: 2720x1024 s-dpi: 96 s-size: 719x270mm > > (28.31x10.63") > > s-diag: 768mm (30.24") > > Monitor-1: DVI-I-1 pos: primary,bottom-r model: ViewSonic VX1935wm > > serial: <filter> > > res: 1440x900 hz: 60 dpi: 90 size: 408x255mm (16.06x10.04") diag: > > 481mm > > (18.9") modes: > > max: 1440x900 min: 720x400 > > Monitor-2: VGA-1 pos: top-left model: Dell 1908FP serial: <filter> > > res: > > 1280x1024 hz: 60 > > dpi: 86 size: 376x301mm (14.8x11.85") diag: 482mm (19") modes: > > max: > > 1280x1024 min: 720x400 > > API: EGL v: 1.5 hw: drv: nvidia nouveau platforms: device: 0 drv: > > nouveau > > device: 1 drv: swrast > > gbm: drv: nouveau surfaceless: drv: nouveau x11: drv: nouveau > > inactive: > > wayland > > API: OpenGL v: 4.5 compat-v: 3.3 vendor: mesa v: 25.2.8- > > 0ubuntu0.24.04.1 > > glx-v: 1.4 > > direct-render: yes renderer: NVA8 device-ID: 10de:0a65 > > Audio: > > Device-1: Intel 5 Series/3400 Series High Definition Audio vendor: > > Dell 5 > > driver: snd_hda_intel > > v: kernel bus-ID: 00:1b.0 chip-ID: 8086:3b56 class-ID: 0403 > > Device-2: NVIDIA High Definition Audio vendor: Micro-Star MSI > > driver: > > snd_hda_intel v: kernel > > pcie: speed: 2.5 GT/s lanes: 16 bus-ID: 01:00.1 chip-ID: > > 10de:0be3 > > class-ID: 0403 > > Device-3: Logitech Webcam C260 driver: snd-usb-audio,uvcvideo type: > > USB > > rev: 2.0 > > speed: 480 Mb/s lanes: 1 bus-ID: 2-1.1.2:5 chip-ID: 046d:081a > > class-ID: > > 0102 serial: <filter> > > API: ALSA v: k6.17.0-14-generic status: kernel-api > > Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse > > status: active > > 2: wireplumber status: active 3: pipewire-alsa type: plugin > > Network: > > Device-1: Broadcom NetLink BCM57788 Gigabit Ethernet PCIe vendor: > > Dell > > driver: tg3 v: kernel > > pcie: speed: 2.5 GT/s lanes: 1 port: N/A bus-ID: 03:00.0 chip-ID: > > 14e4:1691 class-ID: 0200 > > IF: enp3s0 state: up speed: 1000 Mbps duplex: full mac: <filter> > > Drives: > > Local Storage: total: 1.36 TiB used: 59.08 GiB (4.2%) > > ID-1: /dev/sda vendor: Samsung model: SSD 860 EVO 500GB size: > > 465.76 GiB > > speed: 3.0 Gb/s > > tech: SSD serial: <filter> fw-rev: 4B6Q scheme: GPT > > ID-2: /dev/sdb vendor: Samsung model: SSD 870 EVO 1TB size: 931.51 > > GiB > > speed: 3.0 Gb/s > > tech: SSD serial: <filter> fw-rev: 2B6Q scheme: GPT > > Partition: > > ID-1: / size: 456.88 GiB used: 59.07 GiB (12.9%) fs: ext4 dev: > > /dev/sda3 > > ID-2: /boot/efi size: 512 MiB used: 6.1 MiB (1.2%) fs: vfat dev: > > /dev/sda2 > > Swap: > > ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 > > file: > > /swapfile > > USB: > > Hub-1: 1-0:1 info: full speed or root hub ports: 4 rev: 2.0 speed: > > 480 > > Mb/s lanes: 1 > > chip-ID: 1d6b:0002 class-ID: 0900 > > Hub-2: 2-0:1 info: full speed or root hub ports: 2 rev: 2.0 speed: > > 480 > > Mb/s lanes: 1 > > chip-ID: 1d6b:0002 class-ID: 0900 > > Hub-3: 2-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev: > > 2.0 > > speed: 480 Mb/s > > lanes: 1 chip-ID: 8087:0020 class-ID: 0900 > > Hub-4: 2-1.1:3 info: Microchip (formerly SMSC) Hub ports: 4 rev: > > 2.0 > > speed: 480 Mb/s lanes: 1 > > power: 2mA chip-ID: 0424:2504 class-ID: 0900 > > Device-1: 2-1.1.2:5 info: Logitech Webcam C260 type: video,audio > > driver: > > snd-usb-audio,uvcvideo > > interfaces: 4 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 500mA > > chip-ID: > > 046d:081a class-ID: 0102 > > serial: <filter> > > Hub-5: 2-1.3:4 info: Terminus Hub ports: 4 rev: 2.0 speed: 480 Mb/s > > lanes: 1 power: 100mA > > chip-ID: 1a40:0101 class-ID: 0900 > > Device-1: 2-1.3.1:6 info: Primax HP Optical Mouse type: mouse > > driver: > > hid-generic,usbhid > > interfaces: 1 rev: 2.0 speed: 1.5 Mb/s lanes: 1 power: 98mA chip- > > ID: > > 0461:4d0f class-ID: 0301 > > Device-2: 2-1.3.2:7 info: Silicon Motion - Taiwan (formerly Feiya ) > > Flash > > Drive > > type: mass storage driver: usb-storage interfaces: 1 rev: 2.0 > > speed: > > 480 Mb/s lanes: 1 > > power: 100mA chip-ID: 090c:1000 class-ID: 0806 serial: <filter> > > Device-3: 2-1.3.3:8 info: Dell QuietKey Keyboard type: keyboard > > driver: > > hid-generic,usbhid > > interfaces: 1 rev: 1.1 speed: 1.5 Mb/s lanes: 1 power: 70mA chip- > > ID: > > 413c:2106 class-ID: 0301 > > Hub-6: 3-0:1 info: full speed or root hub ports: 2 rev: 2.0 speed: > > 480 > > Mb/s lanes: 1 > > chip-ID: 1d6b:0002 class-ID: 0900 > > Hub-7: 3-1:2 info: Intel Integrated Rate Matching Hub ports: 8 rev: > > 2.0 > > speed: 480 Mb/s > > lanes: 1 chip-ID: 8087:0020 class-ID: 0900 > > Device-1: 3-1.2:3 info: Fitipower Integrated Mass Storage Device > > type: > > mass storage > > driver: usb-storage interfaces: 1 rev: 2.0 speed: 480 Mb/s lanes: > > 1 > > power: 250mA > > chip-ID: 18e3:9106 class-ID: 0806 serial: <filter> > > Device-2: 3-1.4:4 info: Canon CanoScan LiDE 210 type: <vendor > > specific> > > driver: N/A > > interfaces: 1 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 500mA > > chip-ID: > > 04a9:190a class-ID: ff00 > > Hub-8: 4-0:1 info: full speed or root hub ports: 2 rev: 1.1 speed: > > 12 > > Mb/s lanes: 1 > > chip-ID: 1d6b:0001 class-ID: 0900 > > Hub-9: 5-0:1 info: full speed or root hub ports: 2 rev: 1.1 speed: > > 12 > > Mb/s lanes: 1 > > chip-ID: 1d6b:0001 class-ID: 0900 > > Sensors: > > System Temperatures: cpu: 55.0 C mobo: N/A gpu: nouveau temp: 40.0 > > C > > Fan Speeds (rpm): cpu: 935 fan-2: 812 > > Repos: > > Packages: 2560 pm: dpkg pkgs: 2545 pm: flatpak pkgs: 15 > > No active apt repos in: /etc/apt/sources.list > > Active apt repos in: /etc/apt/sources.list.d/element-io.list > > 1: deb [signed-by=/usr/share/keyrings/element-io-archive- > > keyring.gpg] > > https: //packages.element.io/debian/ default main > > Active apt repos in: /etc/apt/sources.list.d/google-chrome.list > > 1: deb [arch=amd64] https: //dl.google.com/linux/chrome/deb/ > > stable main > > Active apt repos in: > > /etc/apt/sources.list.d/official-package-repositories.list > > 1: deb http: //packages.linuxmint.com zara main upstream import > > backport > > 2: deb http: //archive.ubuntu.com/ubuntu noble main restricted > > universe > > multiverse > > 3: deb http: //archive.ubuntu.com/ubuntu noble-updates main > > restricted > > universe multiverse > > 4: deb http: //archive.ubuntu.com/ubuntu noble-backports main > > restricted universe multiverse > > 5: deb http: //security.ubuntu.com/ubuntu/ noble-security main > > restricted universe multiverse > > Info: > > Memory: total: 12 GiB note: est. available: 9.58 GiB used: 4.58 GiB > > (47.9%) > > Processes: 306 Power: uptime: 6m states: freeze,mem,disk suspend: > > deep > > wakeups: 0 > > hibernate: platform Init: systemd v: 255 target: graphical (5) > > default: > > graphical > > Compilers: gcc: 13.3.0 Client: Cinnamon v: 6.4.8 inxi: 3.3.34 > > _______________________________________________ > > gnucash-user mailing list > > [email protected] > > To update your subscription preferences or to unsubscribe: > > https://lists.gnucash.org/mailman/listinfo/gnucash-user > > ----- > > Please remember to CC this list on all your replies. > > You can do this by using Reply-To-List or Reply-All. > > > -- > > David Cousens > _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to 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