Nick,

Please reply to [email protected] not to individuals.  The benefit of 
the mailing list is it pools the knowledge of all users not just one. 

We need more information to help you. Are you on Windows, Mac or Linux?

If the icon is not firing up the app, the link may be broken or the app may be 
missing. Have you had it working before and what might have happened to cause 
the problem?  
The more information you can give us, the easier it is for us to help you. 

Geoff
+33 6 22 93 00 53
+44 7770 58 48 38

> On 23 Sep 2026, at 15:49, Nick Bonomo <[email protected]> wrote:
> 
> Thank you Geoff, one morning I clicked on the App to open it and nothing 
> happened, right click showed only option to leave it on the dock or not!
> 
> Nick
> Sent from Nick's iPhone 17 Pro Max
> 
>> On Sep 23, 2026, at 1:23 AM, Geoff Jankowski via gnucash-user 
>> <[email protected]> wrote:
>> 
>> Also please give a clear description of what you did and what you saw or 
>> see on the screen.
>> 
>> 
>> 
>> Geoff Jankowski
>> +44 20 7100 1092
>> +44 7770 58 48 38
>> +33 9 56 54 56 54
>> +33 6 22 93 00 53
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>>>> On 23 Sep 2026, at 02:00, Kevin Buckley via gnucash-user 
>>>> <[email protected]> wrote:
>>> 
>>>> On Tuesday, September 22nd, 2026 at 22:00, Nick Bonomo via gnucash-user 
>>>> <[email protected]> wrote:
>>>> 
>>>> Hi, I need help in recovering the GnuCash data, for some unknown reason 
>>>> today when clicked to open the App, it didi not open,
>>>> I have not been able to figure out what has happed! Can you please help 
>>>> me? I am frantic!!!
>>> 
>>> What platform (Operating System) are you running GnuCash
>>> on, Nick, and how did you install the "GnuCash App" ?
>>> 
>>> That info will help people, on here, to help you.
>>> 
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