On 26/09/17 16:37, Robert J. Hansen wrote: > I think > that after investing so much in learning the current system, users tend > to develop powerful opinions the UX should just be left alone please > don't fix a thing.
Yes, this is a universal problem. The people who are most invested in Thing X are also the people who are most resistant to making Thing X more attractive to new people. This applies to politics, culture, engineering, you name it. It's also the main non-technical reason why we keep reinventing things from scratch instead of building on what we already have (the technical one being baked-in assumptions). On the other hand, I am usually the first person to complain about weakly justified UX changes. Gnome3 comes to mind... ;-) -- Andrew Gallagher
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