Dear Goanetters
I do not think I need to name the bank as according to me all nationalised
banks are the same. I have an account in Bank of India. Mapuca. The moment I
enter the bank I feel that I have entered a hell. Staff is so busy and always
with sad face. Their printers do not work sometimes. One day I sent my office
assistant to update my pass books. My whole family has account over there. So I
have about six passbooks. The clerk started grumbling. I had to complain to the
zonal manager to sort out the case. One day I wanted to make a fixed deposit.
The money was lying in the saving account of the same bank. The concern clerk
had to just press a button of his computer make two entries and another click
and the certifcate gets printed. But no he told me to come again. One day I
wanted to withdraw ten thousand from the bank, I prefered one thousand notes.
The clerk refused to give me saying he does not have and gave me one hundred
demonition. I made noise. The chief cashier is my neighbour. He came to my
rescue and brought ten thousand of one thousand dem and gave me but before that
the clerk concerned told me that if I was not satisfied with the bank I could
close the account. I see number of old people waiting in que .Some of them
cannot stand .Some of them come to get their fixed deposit . At the end of the
year I want a statement from the bank for the accured interest .One day I
requested the bank manager to post the same to me which he refused. I send the
request to the zonal manager and then the certificate was sent to me. I have an
account with corporation bank Mapuca. There the case is not different from bank
of India. Same stories. Some of the clerks do not know to operate the keys of
the computer. I complained to the head office throu interenet and then the
zonal manager phones me, the branch manager phones me and things have improoved
a bit but for how long I donot know. MY atm pin had got over. The pin had to be
renewed. I did not notice that and was refused withdrawl . When I told this to
the bank officer he told me that my new pin was lying with them for past one
month. I should have seen that. I had an account with the axis bank. I wanted a
statement at the end of the year which they never gave me and I closed the
account. They were trying to preach to me that it was the best bank .I have
noticed other banks too. Same old stories and that is why people want to have
their accounts in ICICI, HDFC. I do not have an account in these banks but once
or twice went there to withdraw cash and found the staff quite cheerful and
helpful.
albert
> Date: Sun, 3 Apr 2011 23:55:11 +0100
> From: gabe.mene...@gmail.com
> To: tonyd...@gmail.com; goanet@lists.goanet.org
> Subject: Re: [Goanet] NEWS: 'Goa's banking services best in India' (TNN)
>
> On 3 April 2011 18:44, Tony de Sa <tonyde...@gmail.com> wrote:
>
> > Dear Albert,
> >
> > It would help tremendously if you name the bank responsible. This would
> > enable us to avoid the bank like plague.
> > ...............
> >
> > --
> >
> > Tony de Sa. tonydesa at gmail dot com
> >
> > ^v^v^v^v^v^v^v^v^v^v^v^v^v^v^v^v^v^v^v^v^v^v^v^v^v
> >
>
> RESPONSE: Hmm let me hazard a guess - Bank of India?
>
> --
> DEV BOREM KORUM
>
> Gabe Menezes.
