The account problem you describe has been a complete mess for a long time now.
However, I suspect that if your user does the new thing to "migrate" their apps mail to unify it with gmail, then this problem will go away. I've been afraid to experiment with it, because of the complete nightmare I experienced the last time I tried to use an apps email account with a non-apps GAE app. So if it works, let us know! -Joshua On Dec 9, 2010, at 3:55 PM, Glenn Blackler wrote: > Hi - > I'm sure this question is answered somewhere, but I haven't been able > to dig through all the information to find anything definitive. > > Here's the situation and the problem: > > We have built a GAE application that is up and running. It's > registered on the Marketplace, but is not 'installable'. (Not sure if > that is important or not). > > When new customers come to the site, they are asked to provide their > Google account credentials, or to create a new Google account. This is > a "personal" Google account vs. an Apps acct. > > If a new customer approaches our site and attempts to use an existing > Google Apps e-mail address to register, it won't let them (says the e- > mail/password is incorrect). Their only alternative would be to use a > different e-mail address and create a new personal Google account > around that address. (Most companies won't want to do this, which is > my problem). My understanding is that if you try to create an personal > acct on top of an Apps address, it causes various permissions issues. > > (I understand the difference between an Apps account and a peronal > account, and that they are being merged, to a certain extent). > > I also own a domain that uses Google Apps, so I went to the control > panel for that domain and added my GAE app as a service with the hope > that that change would allow users in this domain to use their > "company" addresses to use the GAE app. This process seemed to work > fine, but when my users go to their Apps home page they don't see the > GAE app as an option. If they go directly to the URL, they have the > same old authentication problem. > > So the question is, is it possible for existing Google Apps users to > access my GAE app with their Apps e-mail addresses ... and if so, what > do I need to do to make that happen? > > Sorry for my long-windedness. I appreciate any help :) > Glenn > > -- > You received this message because you are subscribed to the Google Groups > "Google App Engine" group. > To post to this group, send email to google-appeng...@googlegroups.com. > To unsubscribe from this group, send email to > google-appengine+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/google-appengine?hl=en. > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to google-appeng...@googlegroups.com. To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.