For the curious, no response from GAE team 5 days since reporting index in Error state (that I cannot vacuum) and 2 more indexes stuck in Building state. How long would you wait before giving up and migrating elsewhere? I guess everyone has different tolerance for this zero support (what's SLA for?)... My application in question is not heavily used yet but I have another very alive application. Can't imagine what would happen there. In any case, this doesn't look good. Unless you can pay $500/ month to GAE (and are eligible party in the first place), if something goes wrong, you can only pray that the issue will go away...
On Dec 9, 6:52 pm, Andrius A <andriu...@gmail.com> wrote: > It is ridiculous, but you have to pay additional $500 per month if you want > to get a response. > On Dec 9, 2011 12:34 PM, "radomir" <radomi...@gmail.com> wrote: > > > > > > > > > Can anyone tell me what's expected response time from GAE team in case > > of index stuck in Error state? What's your experience? > > > I opened production issue (6497) more than 2 days ago requesting index > > deletion (as vacuum index didn't help) and still no response from > > Google. (The app has billing enabled.) > > > I understand there's no guarantee about response time but this is > > ridiculous. > > > On Dec 7, 7:03 pm, radomir <radomi...@gmail.com> wrote: > > > Yes, I followed these instructions (they appeared after unsuccessful > > > deployment). In fact, the index that's in Error state wasn't in my > > > datastore-indexes.xml at all. Vacuuming didn't delete it. > > > > I even removed two similar indexes (the same properties but in > > > different order) but that didn't help. I even have additional problem > > > now as after re-enabling these two indexes they're in Building state > > > for 8 hours already although database is only 30MB. > > > > Something's definitely broken. > > > > On Dec 7, 6:41 pm, Andreas <a.schmi...@gmail.com> wrote: > > > > > did u guys try to: > > > > > - remove the index entry from index.yaml, > > > > - vacuum indexes > > > > - put the index definition back > > > > - update/redeploy the app > > > > > ? > > > > > On Dec 7, 2011, at 12:19 PM, radomir wrote: > > > > > > Exactly the same problem here (app "logdigger1"). I reported > > > > > production issue 8 hours ago but still no response from GAE team. > > > > > > - Radomir > > > > > > On Dec 7, 1:13 pm, fredrik <carl.fredrik.bonan...@gmail.com> wrote: > > > > >> App id: "thenikonfamily" > > > > > >> Index: > > > > > >> - kind: MovieQuestioneer > > > > >> properties: > > > > >> - name: language_code > > > > >> - name: start_date > > > > > > -- > > > > > You received this message because you are subscribed to the Google > > Groups "Google App Engine" group. > > > > > To post to this group, send email to > > google-appengine@googlegroups.com. > > > > > To unsubscribe from this group, send email to > > google-appengine+unsubscr...@googlegroups.com. > > > > > For more options, visit this group athttp:// > > groups.google.com/group/google-appengine?hl=en. > > > -- > > You received this message because you are subscribed to the Google Groups > > "Google App Engine" group. > > To post to this group, send email to google-appengine@googlegroups.com. > > To unsubscribe from this group, send email to > > google-appengine+unsubscr...@googlegroups.com. > > For more options, visit this group at > >http://groups.google.com/group/google-appengine?hl=en. -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to google-appengine@googlegroups.com. To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
