Interestingly when I've tried to pull out the instances graph I've discovered that there is no data older than 1.5 days is available--which I think corresponds to the period of the maintenance.
According to the documentation: The information displayed in these graphs gives you a snapshot of resource consumption per second over a period of up to 30 days. I would kindly remind you that I'm a paying customer and its scary to know that: 1. I will be billed for instance hours I'm not using 2. I have lost access to historical data about the app 3. most importantly there's no transparency and no customer support on these issues I am looking forward to hearing something from Google support. (PS: as I've already mentioned, my app id: twimblr) On Friday, March 9, 2012 1:35:12 PM UTC+2, Alex Popescu wrote: > > Since the last maintenance, I'm seeing an elevated number of Python > instances just hanging. My application (id: twimblr) has been running for a > long time and I've never seen this behavior before. > > This issue is critical as: > > 1. they hang around indefinitely even if I configured the app to allow *1* > idle instance > 2. these instances are also consuming my credit (so they seem not to be in > the "idle" mode either) > > As a side note, I'd like to know what the best way to report these issues > as a paying customer. Just posting to a forum doesn't feel the most > effective/customer friendly way. > > thanks > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To view this discussion on the web visit https://groups.google.com/d/msg/google-appengine/-/80vJCOwpU8gJ. To post to this group, send email to google-appengine@googlegroups.com. To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
