appid: domodentweb2 datastore: High Replication normal latencies: 50-200ms today's latencies: 1000-60000ms
Dear Appengine Team, Google appengine is a wonderful product and gives us satisfaction seeing our app solving our customers problems every day. Thanks to appengine, we provide to our customers a web-based solution as fast as a desktop. Our customers are our fans. They were complimenting us for the app. Unfortunately, the dream seems to be over, as our app started encountering high latencies out of nothing. The first time we thought it was an isolated case (bad things happen to anybody, don't they?). As of today, we are encountering AGAIN high latencies. I think is the third or fourth time in less than 40 days. At a closer look, instances seem to either get restarted or disappear from the instances page for a few minutes. The same code version that worked fine yesterday, today is slow. Customers are upset and are calling us, saying that the app is so slow, it cannot be used. In fact the user experience is poor right now. The app is very slow. We don't know what to tell them anymore, since this happened again recently. Soon we'll start losing customers. What can we do in this situation? Do we have to migrate to Premier account in order to have low latencies? Or the resources are the same for everybody? If so, what do we have to do in order to migrate? Please, Google Appengine Team, let us know something. Thanks and keep up the good work, Cristian Nicanor Babula and the Domodent team -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To view this discussion on the web visit https://groups.google.com/d/msg/google-appengine/-/AZE2YrA2yhgJ. To post to this group, send email to google-appengine@googlegroups.com. To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
