Hopefully someone on the Google team can take a look for you. I have a few questions and things for you to try.
1. How young are your instances? are you seeing instance churn? 2. Can you post your app settings, max idle, how is your traffic? spikey? 3. Do you see the same issues on other appids? (do you have a test instance setup somewhere for QA or staging?) You might just be in a bad spot somewhere or it could be a legitimate issue based on your settings and some part of your application causing churn or other issues. We have seen some of the best performance on HRD in a long time over the last 2 weeks or so. Mike On Wednesday, April 11, 2012 8:15:10 AM UTC-5, Nicanor Babula wrote: > > appid: domodentweb2 > datastore: High Replication > normal latencies: 50-200ms > today's latencies: 1000-60000ms > > Dear Appengine Team, > > Google appengine is a wonderful product and gives us satisfaction seeing > our app solving our customers problems every day. Thanks to appengine, we > provide to our customers a web-based solution as fast as a desktop. Our > customers are our fans. They were complimenting us for the app. > Unfortunately, the dream seems to be over, as our app started encountering > high latencies out of nothing. The first time we thought it was an isolated > case (bad things happen to anybody, don't they?). As of today, we are > encountering AGAIN high latencies. I think is the third or fourth time in > less than 40 days. At a closer look, instances seem to either get restarted > or disappear from the instances page for a few minutes. The same code > version that worked fine yesterday, today is slow. Customers are upset and > are calling us, saying that the app is so slow, it cannot be used. In fact > the user experience is poor right now. The app is very slow. We don't know > what to tell them anymore, since this happened again recently. Soon we'll > start losing customers. > What can we do in this situation? > Do we have to migrate to Premier account in order to have low latencies? > Or the resources are the same for everybody? > If so, what do we have to do in order to migrate? > > Please, Google Appengine Team, let us know something. > > Thanks and keep up the good work, > Cristian Nicanor Babula > and the Domodent team > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To view this discussion on the web visit https://groups.google.com/d/msg/google-appengine/-/gmA-FdnzqQcJ. To post to this group, send email to google-appengine@googlegroups.com. To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
