It is true that Google no longer (officially) monitors this group: https://groups.google.com/d/msg/google-appengine/Z6XN_64cA7w/Jf1OcUK4cF0J. Sometimes they monitor stackoverflow. I once got an answer from someone from Google within a few minutes after posting a question on stackoverflow. There are messages about error code 121 on stackoverflow, but no answers from Google. There have been issues about this on Google code, but they are all made inaccessible. Maybe they think this<http://dilbert.com/strips/comic/1997-11-06/>works.
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