From the GCP Console quota request, I couldn't find any option to increase this specific file limit quota on App Engine section. This quota is changeable? I didn't know that. So what would happen if I don't have any support package, to send a quota increase request, I have to upgrade my support package first. This is really inconvenience and should not be welcomed by public GCP user.

So in this situation, what can I do?

- Shaharia


On ১৬/৪/১৯ ৪:৩৯ AM, 'Nicolas (Google Cloud Platform Support)' via Google App Engine wrote:

Hi Shaharia,


Thank you for bringing those inconveniences that you are experiencing , I’ll make sure to relay those to the App Engine engineering team.


In the meantime for the default 10,000 file upload issue, if you have a Silver, Gold, or Platinum support package you can contact a support representative [2] to file a proper quota increase request.


Also concerning the SMTP port 25 being block you are right we block it because of the risk of abuse [3] you could also be interested in other alternative solution like SendGrid, MAilgun or Mailjet [4].


We value our customers and take into consideration every feedback about our products.


[1] https://cloud.google.com/appengine/quotas#When_a_Resource_is_Depleted

[2] https://cloud.google.com/support/docs/#contacting_technical_support

[3] https://cloud.google.com/compute/docs/tutorials/sending-mail/

[4]https://cloud.google.com/compute/docs/tutorials/sending-mail/#choosing_an_email_service_to_use

On Monday, April 15, 2019 at 9:51:02 AM UTC-4, Shaharia Azam wrote:

    Hello Everyone,
    I know this is a common questions but actually this is now
    becoming more and more strange to me day by day. Why Google still
    feels about the hard limit related to max 10,000 file? If I want
    to install Wordpress latest version with any premium themes, few
    e-commerce related mandatory plugins then easily from the
    beginning of my development this would cross 10,000 files.

    We are a web solution provider company and we are facing few very
    hard questions that is forbidding us to suggest GCP to our
    client's for their needs.

    1. Advance & Full featured E-Commerce site powered by Wordpress
    due to 10,000 file limit issue.
    2. SMTP outgoing issue due to block of Port 25. Even our own
    cPanel server is hosted on AWS for that. Rest of our servers that
    doesn't need email communication are on GCP.

    Does Google think that it is irrelevant? Even from the quota
    request page, this file limit quota can't be increased. In this
    case, not only us but also lots of people are going away from
    using GCP and specially Google App Engine (our use case depends on
    it). So I want to hear something from any internal team members
    about this. Is there any plan in future to remove this limit or
    increase this limit or you are suggesting us to go away from App
    engine to somewhere else?

    - @shaharia

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