I know that option, but isn't there a way to find out the reason of why an 
instance would shut down?

I already created a private issue about a week ago and have not received 
any response so far. That's why I turned to this forum for help.

On Monday, June 8, 2020 at 11:07:34 PM UTC+8, Katayoon (Cloud Platform 
Support) wrote:
>
> As recommended in this thread 
> <https://groups.google.com/forum/#!topic/google-appengine/WpuCwmyJSi0>, 
> you may upgrade your instance class 
> <https://cloud.google.com/appengine/docs/standard#instance_classes> to 
> resolve this issue. If the issue still persists, you can create a private 
> report in the Issue tracker 
> <https://issuetracker.google.com/issues/new?component=491299&template=1161102>
>  and 
> provide us with your project id, the service name and the version number, 
> so that we would be able to look into it and assist you to resolve the 
> issue efficiently. 
>
>

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