Hello, Sorry, I accidentally posted this in the wrong forum: [email protected]. I meant to post to [email protected]
Any who, this issue resolved itself three hours laters, the users that were showing as inactive then became active...and all subsequent installs immediately showed as active. Regards, -Hardwick On Wed, Apr 11, 2012 at 11:25 AM, David Hardwick < [email protected]> wrote: > Hello, > > As a follow-up, we checked the Licensing Notification Service[1] to > confirm that the user/domain is ACTIVE, and it was! Which makes sense, and > is what we expect given they just successfully completed the install to the > Control Panel. Every indication in the Control Panel is also showing the > service correctly installed. > > However, when we make the call using the Customer Licensing Service[2] we > still get INACTIVE / false for that user/domain. > > [1] License Notifications Service:v1 > http://code.google.com/googleapps/marketplace/licensing.html#notifications > [2] Customer License Service:v2 > http://code.google.com/googleapps/marketplace/v2/developers_guide.html#customer_license > > Thanks! > -Hardwick > > > On Wed, Apr 11, 2012 at 11:04 AM, David Hardwick < > [email protected]> wrote: > >> And how are you? >> >> We are doing PRIVATE installs for a Marketplace listing and are receiving >> UNLICENCED and INACTIVE from the licensing server. We get this response >> several minutes and now hours after an install into the control panel. The >> installation succeeds in the control panel, and this was working for 5 >> other domains that we install in this exact same way but it is not working >> today. Is there a delay in the licensing API for private listings? >> >> Here's an example URL after I submit the domain from the private >> listing... >> >> https://www.google.com/a/cpanel/{domain}/DomainAppInstall?appId=981568597281&productListingId=14304+18345705634006699039&editionId&paymentModel&ds=ALMfKNIAAAAAT4WRKrfDN4P-kfq2PhngVwvyPjPCtmmd&pli=1 >> >> >> PLEASE HELP! :-) Sorry for the help call of desperation here but we are >> trying to install folks on a private beta today and failing miserably. >> >> Rock on, >> -Hardwick >> >> >> David Hardwick >> CTO, >> BetterCloud >> Mobile: 703-338-0741 >> >> >> >> >> > > > -- > Check out these BetterCloud Products: > SherpaTools<http://www2.bettercloud.com/e/10212/er-amputm-campaign-sherpatools/5b2cf/21170992> > - > DomainWatch<http://www2.bettercloud.com/e/10212/er-amputm-campaign-sherpatools/5b2cr/21170992> > - Archive > Migrator<http://www2.bettercloud.com/e/10212/er-amputm-campaign-sherpatools/5b2d3/21170992> > - Google > Gooru<http://www2.bettercloud.com/e/10212/er-amputm-campaign-sherpatools/5b2df/21170992> > > David Hardwick > CTO, > BetterCloud > Mobile: 703-338-0741 > 86 Chambers St. Suite 704 > New York, NY 10007 > tungle.me/davidhardwick (calender availability) > > > > > -- Check out these BetterCloud Products: SherpaTools<http://www2.bettercloud.com/e/10212/er-amputm-campaign-sherpatools/5b2cf/21170992> - DomainWatch<http://www2.bettercloud.com/e/10212/er-amputm-campaign-sherpatools/5b2cr/21170992> - Archive Migrator<http://www2.bettercloud.com/e/10212/er-amputm-campaign-sherpatools/5b2d3/21170992> - Google Gooru<http://www2.bettercloud.com/e/10212/er-amputm-campaign-sherpatools/5b2df/21170992> David Hardwick CTO, BetterCloud Mobile: 703-338-0741 86 Chambers St. Suite 704 New York, NY 10007 tungle.me/davidhardwick (calender availability) -- You received this message because you are subscribed to the Google Groups "Google Apps Domain Information and Management APIs" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-apps-mgmt-apis?hl=en.
