I already addressed this privately with Annica, but I'll respond here about
one of her points.

On Wed, Feb 2, 2011 at 9:36 AM, AN <[email protected]> wrote:

> You say that you feel sorry and says that it's not really your fault,
> but others that it people happened to get your software on their
> computer by other programs downloaded. But you are not so innocent!
>
> 1. It's just bad that I first have to register to your forums to make
> contact with you. I don't want to register for anything to do with you
> I only want to ask a question. Email with no registreration should be
> an option!
>
>
It was until I had to manually sort through 200 emails a day to find out
what was spam, and what was not.

Signing up is standard practice for any mailing list.

Plus, it's not changing. This is an unreasonable expectation. I'm not sure
how this is bad at all, other than taking all of 10 seconds to do it.



> 2. I downloaded your Growl uninstaller, but it was completely
> worthless! It does not uninstall everything on your computer as you
> know as developers! Among other things this is not uninstalled ...
> / Users / ~ username ~ / Library / Caches / com.Growl.GrowlHelperApp
> / Users / ~ username ~ / Library / Preferences /
> com.Growl.GrowlHelperApp.plist
> / Users / ~ username ~ / Library / Application Support / Growl
>
> Is there anything else you are hiding on my computer after
> uninstalling ?!!!!! It is your duty to write it so please answer it in
> reply to this message so I immediately can remove the shit from my
> mac!
>
> I'm upset because I had downloaded your software but to approve it and
> it might be Adobe's fault but it's YOUR fault that your uninstaller
> not avsintallerar all your programs !!!!!!!!!!
>
> You should look up the meaning of "uninstall"!
>
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