Hi Alice, I'm sorry about xairbus's response, it didn't come from us.
On Thu, Sep 12, 2013 at 3:15 PM, Alice <[email protected]> wrote: > The idea that an app can't be criticized unless you're an app developer is > pretty ridiculous, I hope you realize that. > > Don't worry we get it. Nobody should have to be a developer to write constructive criticism about an application. If that were a rule 10 years ago then Growl likely wouldn't exist. > I don't understand Apple's Sandboxing. > If you'd like I can explain it. But only if you'd like. > What I do understand is that in the App store, when you go to purchase the > app, *it shows Mac Mail as one of the applications being used*, along > with GrowlTunes, so I don't think it's unreasonable for me to have expected > it to, say, work with Mac Mail and mac applications. Do you? > > I'll update the images on the app store when we get an update out to address this. Apple locks it down so that we can only do it on updates. I had that entry on the applications tab for Mail through a script. I can definitely see how it could be confusing. > It's $3.99. Is that a lot of money? No. If that's such a negligible amount > to you, though, you're more than willing to send me $3.99. You'll be better > off than I am, since at least you won't have expected anything positive for > your money. > > > I honestly should have just refunded my purchase right after I made it, > but the rave reviews across the internet had me thinking I was just missing > some aspect of it that would let it do what I wanted (and indeed, what the > app preview photos show it can do). If this is a learning experience, it's > taught me to just never pay for an application. > > Regardless I want you to request a refund from Apple anyways. Growl didn't meet your expectations. We'll still help you out but that's the bottom line here. You expected something, you didn't get it right off the bat and you had a hard time with the situation. If you're willing I'd like to make as much of this easier if at all possible for other people going forward. But I don't want to annoy you about it. If you want to talk to me directly about it send me an email, [email protected]. Ideally there could be some changes in the images on the app store listing, along with what's on the website. > > On Thursday, September 12, 2013 3:47:14 PM UTC-4, xairbusdriver wrote: >> >> From your previous posts, it appears that you don't understand what >> Apple's Sandboxing has done to non-Apple apps, nor how Growl must be >> supported by other developers. >> >> The duplication caused by GMail forwarding messages has been explained to >> you more than once. More complaining won't change the facts. :-) >> >> I can't even remember how much Growl cost (I used the free version until >> I got the chance to help support the developers) but I know it is not more >> than a cup of coffee at FiveBucks! But if it is causing you so much >> frustration, simply write off the cost as a learning experience and be >> happy with the limited capabilities of the free Notifications Center, it >> may even get better as Apple makes it more like Growl!! And, seriously, >> please stop disparaging the developers, at least until you walked a few >> miles in their shoes, or, better yet, written your own app or two. Have a >> great weekend! ;-) >> >> On Thursday, September 12, 2013 12:24:11 PM UTC-5, Alice wrote: >>> >>> GMail and Mac Mail are used by so many people, it seems ridiculous that >>> Growl wouldn't have them as options. I also believe. >>> >>> The sliding thing makes no sense; the notifications would drop into the >>> place where the previous notification was, and any new ones would appear >>> after the notification that was sliding. Anyone who's trying to read a text >>> box in the split second when it drops down after they, themselves, clicked >>> to delete it, is, I doubt, the majority of users. Having to click an >>> individual X for dozens of boxes seems like a much greater user issue. I >>> changed the notifications to only display for a brief time, but the maximum >>> is 10 seconds. 10. You could literally make it any time and Growl chooses >>> to limit it to 10. >>> >>> Additionally, there is no option or preference that let you select just >>> the inbox. >>> >>> Every time I think about this application I grow even more annoyed that >>> I paid for it. "People have liked it, this is YOUR problem" is a ridiculous >>> response to the fact that Growl doesn't work well (at all, technically, >>> since you need to get GrowlMail, a separate entity's plugin) with one of >>> the most popular mail clients, GMail, or with the mail program that comes >>> on all Macs. >>> >>> Obviously Growl CAN work with GMail since Growlmail exists. >>> >> -- > You received this message because you are subscribed to the Google Groups > "Growl Discuss" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/growldiscuss. > For more options, visit https://groups.google.com/groups/opt_out. > -- Chris Forsythe @The_Tick <http://twitter.com/The_Tick> -- You received this message because you are subscribed to the Google Groups "Growl Discuss" group. 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