On 10/12/09, Raul A. Gallegos <[email protected]> wrote: > Hello. What methods did you use to verify there were no hidden or system > files in the folder? If you use the right method and there were really > no files or folders with the system or hidden attribute set, then we > need to explore this further because currently that's the only reason > why the BookSense would not delete a folder when not connected to a PC. > > Many thanks. > > On 10/10/2009 7:11 PM, Louis wrote: >> HI folks. In an email to the list earlier in the week Raul said that a >> folder still remains on the flashdisk after it is deleted because it >> has hidden files in it that the BookSense can't read so the only way >> to delete the folder is with a computer. Personally I've deleted >> folders with daisy NLS books and they still remain on the flashdisk >> after deletion. I would then reset or delete with a PC but then the >> problem would occur again. I know for a fact that the folder is empty >> because I checked before I deleted it with my computer. My suggestion >> to GW Micro is reguardless of whether the folder in question has >> hidden files or not the BookSense will delete it. This problem of a >> folder remaining on my BookSense has only occured on the flashdisk and >> not on the sd card. Have any of you experienced this? Thanks. >> >> Louis > > > -- > Raul A. Gallegos > GW Micro Technical Support Team > Voice 260-489-3671, Fax 260-489-2608 > Web http://www.gwmicro.com > HI Raul. I varified the folder did not have any hidden files that the BookSense can't read by connecting it to my pc. I then went into the folder in question and sure enough it was empty. Another time when a folder remained on the flashdisk after deletion I took out the battery then reinserted it after 30 seconds. After that the folder deleted but eventually this happened again. On the old unit that I sent back this problem occured as welll. I think that I'm not the only one with this problem so I hope it can be resolved soon. Thanks.
Louis
