Thanks for the details and we will investigate this further. Also,
simply opening a folder in Windows doesn't prove that it's empty because
you might have hidden and system files now showing which is the default
behavior.
Many thanks.
On 10/12/2009 6:58 PM, Louis wrote:
HI Raul. I varified the folder did not have any hidden files that the
BookSense can't read by connecting it to my pc. I then went into the
folder in question and sure enough it was empty. Another time when a
folder remained on the flashdisk after deletion I took out the battery
then reinserted it after 30 seconds. After that the folder deleted but
eventually this happened again. On the old unit that I sent back this
problem occured as welll. I think that I'm not the only one with this
problem so I hope it can be resolved soon. Thanks.
Louis
--
Raul A. Gallegos
GW Micro Technical Support Team
Voice 260-489-3671, Fax 260-489-2608
Web http://www.gwmicro.com
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