Before asking for the previous version of the firmware, I would check the GW
Micro web site to see if it is still there, and you may want to be sure it
is still possible to down-grade. I was reading some NLS material earlier
this week and had absolutely no problem with my Book Sense. I would talk
directly with Tech Support before taking any down-grading action. Have you
also tried resetting your Book Sense? That might also help the situation.

I have been fortunate since the most recent firmware in that my Book Sense
has worked flawlessly. Now, I will tell you that I don't use a lot of
different formats. I do mostly BookShare and some NLS material. But I have
really been happy with mine so far.

Dianne

-----Original Message-----
From: Louis [mailto:[email protected]] 
Sent: Saturday, January 16, 2010 7:32 PM
To: gw-booksense
Subject: [GW-Booksense] daisy playback problem

Hi folks. I have been having problems with playing Daisy NLS books.
The problem is when I exit one book and play another the BookSense
locks up. I've tried everything I can think of but nothing worked so
I'm going to send the BookSense back to GW. However, first I would
like to downgrade to the 1.1 firmware to see if that solves anything
so if any of you still have it can you send it to me? Thanks.

Louis

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