Hi,

Well, my sister came over tonight and helped me try and find the extra drive
with the card and there was absolutely no extra drive anywhere.  We then
went and I bought a card reader and it worked perfectly with the card
reader.  I put the firmware file on the card and then put the card into the
BookSense and it upgraded perfectly without any problems.

I remember when I first received my BookSense I tried plugging it into the
computer itself and it wouldn't work at first without the SD card inside.  I
was instructed that initially to get the BookSense to work at first you need
to put the SD card inside to initialize.  I put the card inside, still not
realizing it was supposed to show me another drive, and the BookSense worked
just fine initializing, so I'm really not sure how that happened.  Of course
after the initial connection I could use my BookSense XT without the card.

I am a little confused still why without a card reader the SD card doesn't
show up, but it seems that my problem is solved.

Thanks everyone for all your suggestions!

Karly
----- Original Message ----- 
From: "Raul A. Gallegos" <[email protected]>
To: <[email protected]>
Sent: Monday, March 29, 2010 12:37 PM
Subject: Re: [GW-Booksense] Updating Firmware


> Hello. Just so you know, the drive letters on one computer are usually
> different than the drive letters on another. As others have said, look
> for removable drive since most SD cards do not have a label. You can of
> course give it a label. I believe that section 3 of the BookSense manual
> may talk about this, or you could search for the word label to find
> out. If you are not seeing two new drive letters when connecting your
> BookSense XT to the computer with an SD card in it, then perhaps you
> need to arrow to the right in case you are using tile view on your
computer.
>
> Hopefully you can get the upgrade done.
>
> Many thanks.
>
> On 3/27/2010 10:41 PM, Karly Prinds wrote:
> > Hi All,
> >
> > I have a couple questions.  I am starting the process of upgrading the
> > firmware.  My first question is, when I down load it and then have to
find
> > the drive of the sd card, is it the same drive as the booksense...drive
e?
> > When I plug in my booksense with or without the sd card in it since I
have
> > the XT I just see that it is drive e?  Is this correct?  I don't see an
> > extra drive when the sd card is connected, is this normal?
> >
> > Also, it says that after I disconnect the booksense I need to plug it
into
> > the AC adapter and do the actual upgrade.  Now, do I just disconnect the
SD
> > card after the firmware is completely upgraded?
> >
> > Thanks for all your help.
> >
> > Karly
> >
> > If you reply to this message it will be delivered to the original sender
only.  If your reply would benefit others on the list andyour message is
related to GW Micro or the BookSense, then please consider sending your
message to [email protected] so the entire list will receive it.
> >
> > To manage your subscription to gw-booksense, visit:
> >
> > http://www.gwmicro.com/listserv
>
>
> -- 
> Raul A. Gallegos
> GW Micro Technical Support And Product Specialist
> Voice 260-489-3671, Fax 260-489-2608
> Web http://www.gwmicro.com
>
> If you reply to this message it will be delivered to the original sender
only.  If your reply would benefit others on the list andyour message is
related to GW Micro or the BookSense, then please consider sending your
message to [email protected] so the entire list will receive it.
>
> To manage your subscription to gw-booksense, visit:
>
> http://www.gwmicro.com/listserv
>

If you reply to this message it will be delivered to the original sender only.  
If your reply would benefit others on the list andyour message is related to GW 
Micro or the BookSense, then please consider sending your message to 
[email protected] so the entire list will receive it.

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