What version of Windows are you using?
That's weird about the missing drive. I run on xp pro, and I did the
entire
upgrade without using a separate card reader (which is good as I don't
have
a card reader -- another thing to buy...)
Glad you got it upgraded.
--le
----- Original Message -----
From: "Karly Prinds"<[email protected]>
To: "Raul A. Gallegos"<[email protected]>;<[email protected]>
Sent: Tuesday, March 30, 2010 1:26 AM
Subject: Re: [GW-Booksense] Updating Firmware
Hi,
Well, my sister came over tonight and helped me try and find the extra
drive
with the card and there was absolutely no extra drive anywhere. We then
went and I bought a card reader and it worked perfectly with the card
reader. I put the firmware file on the card and then put the card into
the
BookSense and it upgraded perfectly without any problems.
I remember when I first received my BookSense I tried plugging it into
the
computer itself and it wouldn't work at first without the SD card
inside. I
was instructed that initially to get the BookSense to work at first you
need
to put the SD card inside to initialize. I put the card inside, still
not
realizing it was supposed to show me another drive, and the BookSense
worked
just fine initializing, so I'm really not sure how that happened. Of
course
after the initial connection I could use my BookSense XT without the
card.
I am a little confused still why without a card reader the SD card
doesn't
show up, but it seems that my problem is solved.
Thanks everyone for all your suggestions!
Karly
----- Original Message -----
From: "Raul A. Gallegos"<[email protected]>
To:<[email protected]>
Sent: Monday, March 29, 2010 12:37 PM
Subject: Re: [GW-Booksense] Updating Firmware
Hello. Just so you know, the drive letters on one computer are usually
different than the drive letters on another. As others have said, look
for removable drive since most SD cards do not have a label. You can of
course give it a label. I believe that section 3 of the BookSense
manual
may talk about this, or you could search for the word label to find
out. If you are not seeing two new drive letters when connecting your
BookSense XT to the computer with an SD card in it, then perhaps you
need to arrow to the right in case you are using tile view on your
computer.
Hopefully you can get the upgrade done.
Many thanks.
On 3/27/2010 10:41 PM, Karly Prinds wrote:
Hi All,
I have a couple questions. I am starting the process of upgrading the
firmware. My first question is, when I down load it and then have to
find
the drive of the sd card, is it the same drive as the
booksense...drive
e?
When I plug in my booksense with or without the sd card in it since I
have
the XT I just see that it is drive e? Is this correct? I don't see
an
extra drive when the sd card is connected, is this normal?
Also, it says that after I disconnect the booksense I need to plug it
into
the AC adapter and do the actual upgrade. Now, do I just disconnect
the
SD
card after the firmware is completely upgraded?
Thanks for all your help.
Karly
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--
Raul A. Gallegos
GW Micro Technical Support And Product Specialist
Voice 260-489-3671, Fax 260-489-2608
Web http://www.gwmicro.com
If you reply to this message it will be delivered to the original
sender
only. If your reply would benefit others on the list andyour message is
related to GW Micro or the BookSense, then please consider sending your
message to [email protected] so the entire list will receive it.
To manage your subscription to gw-booksense, visit:
http://www.gwmicro.com/listserv
If you reply to this message it will be delivered to the original sender
only. If your reply would benefit others on the list andyour message is
related to GW Micro or the BookSense, then please consider sending your
message to [email protected] so the entire list will receive it.
To manage your subscription to gw-booksense, visit:
http://www.gwmicro.com/listserv
If you reply to this message it will be delivered to the original sender
only. If your reply would benefit others on the list andyour message is
related to GW Micro or the BookSense, then please consider sending your
message to [email protected] so the entire list will receive it.
To manage your subscription to gw-booksense, visit:
http://www.gwmicro.com/listserv