Before you send the BookSense back to GW Micro, you need to
back up the data on the flash memory if it is the XT model. Mine
took about 6 weeks for repairs, but it had to be sent back to HIMS.
I am also having a strange problem. The music you hear when you turn
the unit off and on won't play. I haven't as yet done a reset, though.
At 10:51 PM 6/26/2010, you wrote:
Hi all. I had started having problems with my sense last week. It
started when I went to delete an mp3 file, the sense made this
clanging noise and locked up. All the usual tricks of taking the
batery outand putting it back in, and resetting it didn't work. I
left it alone for awhile and when I came back to it about five hours
later it just started working. The next day it locked up again, and
again nothing worked until I left it alone over night. When I went
back to it in the morning it worked when I held down the number four
and turned it on. Now yesterday after running fine all week, I went
to upgrade and my friend reset it with the reset button on the side
of the unit, after it wouldn't accept the upgrade. It locked up
completely once the reset was hit, and nothing will get it going
again. Any suggestions? Gw micro'c tech support department had us
try various things all to no result.Anyone have a similar
experience. My friend thinks its a problem with the flash memory and
I'll probably need a new unit. I hope not, has anyone had
experiences getting their units fixed? How long does it take, and is
all your information lost off of the unit?
Thanks I am quite frustrated.
Kerry
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Sandy Licht
Turn right, then go straight!
Jeremiah 29:11-14 (Amplified Bible)
11For I know the thoughts and plans that I have for you, says the
Lord, thoughts and plans for welfare and peace and not for evil, to
give you hope in your final outcome.
12Then you will call upon Me, and you will come and pray to Me,
and I will hear and heed you.
13Then you will seek Me, inquire for, and require Me [as a vital
necessity] and find Me when you search for Me with all your heart.(A)
14I will be found by you, says the Lord, and I will release you
from captivity and gather you from all the nations and all the places
to which I have driven you, says the Lord, and I will bring you back
to the place from which I caused you to be carried away captive.
If you reply to this message it will be delivered to the original sender only.
If your reply would benefit others on the list andyour message is related to GW
Micro or the BookSense, then please consider sending your message to
[email protected] so the entire list will receive it.
To manage your subscription to gw-booksense, visit:
http://www.gwmicro.com/listserv
