Hi Jennifer,

There's a knowledgebase article kb117 that tells you how to format your SD
card or the flash disk on your Booksense.  Maybe that's what you need to do.
I found the steps very helpful.

 

Jo Taliaferro

 

From: Jo Taliaferro [mailto:[email protected]] 
Sent: Saturday, August 07, 2010 4:32 PM
To: 

'Jenifer Gilley'
Subject: RE: [GW-Booksense] what to do?

 

Hi,

Does it work when you have it plugged into the wall?  If so, their might be
a help file you could access.  Weird occurrence!

 

Jo Taliaferro

 

From: Jenifer Gilley [mailto:[email protected]] 
Sent: Saturday, August 07, 2010 3:48 PM
To: bookSense
Subject: [GW-Booksense] what to do?

 

Ok all.

I used my book sense yesterday, all was well.  Battery said 6.  But then, I
tried to plug it in and add some books to it this morning.  Wasn't
recognized.  So, i plugged it into the charger.  Charger took a while and it
said after a few minutes "charging complete, using ac adaptor power."   So,
i unplugged it.  Nothing... didn't come on nothing.  Resetting it, nothing.
Taking the battery out, turned it on... nothing.  Now, what to do?

 

Jenifer Gilley
email
[email protected]
MSN: 
[email protected]

 
 
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