Re: FW: instability problems

Wed, 24 Sep 2008 09:08:43 -0700

Even if you have no Braille display, Braille is on. It is not sending data unless you have selected a display from the file menu. 

Chip Orange said the following on 9/24/2008 11:55 AM:

fyi,

I removed old window eyes 7, which I had applied the upgrade to the beta
to get.

I rebooted and found gwmicro directories left under both profram files
and %appdata%.  I deleted both.

I reinstalled, using long method, and selected dec window eyes as synth.
!

Stability is *much* improved

I suspect the problem was related to upgrading over the beta.

I don't know if this is a problem, but since I'm learning window eyes
I'm checking out all the menu settings.  even though I had selected no
braille device during install, the braille menu item was set to "on",
and I switched it to off.  Could window eyes have been trying to send
info to a braille device?

I did lose speech when my passworded screen saver kicked in after 10
minutes and asked for my password; only rebooting would solve that
situation, I could not restart window eyes.

thanks for your help again.

Chip




------------------------------

Chip Orange
Database Administrator
Florida Public Service Commission

[EMAIL PROTECTED]
(850) 413-6314

 (Any opinions expressed are solely those of the author and do not
necessarily reflect those of the Florida Public Service Commission.)

-----Original Message-----
From: Chip Orange Sent: Wednesday, September 24, 2008 9:35 AM 
To: 'Michael D. Lawler'
Subject: RE: instability problems

I did not say anything about scripting, so I don't know.
I just now unload jaws 9 again and started window eyes 7. I switched synthesizer to dec, because someone suggested to me that eloquence may be the problem.
I then went to make other changes in the window eyes control panel, and within 15 seconds or less got an "visual studio unhandled win32 exception 576; do you want to debug with the selected debugger".
When you say you can't duplicate this; are you using a setup with jaws 9 installed, and switching between the 2 readers? perhaps that's a key difference.
I also have macafee antivirus loaded, outlook 2003, google desktop, and roxio. 

I will try reinstalling again.
You suggested that I update a script, is that right? would you please send me instructions on how to do that, and which scripts you'd like me to update. I did look around on the window eyes menus, and saw no choice for updating scripts (just a suggestion for a nice improvement there, if you're about to send me instructions on downloading and replacing files). 

thanks for your help.

Chip






------------------------------

Chip Orange
Database Administrator
Florida Public Service Commission

[EMAIL PROTECTED]
(850) 413-6314
(Any opinions expressed are solely those of the author and do not necessarily reflect those of the Florida Public Service Commission.) 
-----Original Message-----
From: Michael D. Lawler [mailto:[EMAIL PROTECTED] Sent: Tuesday, September 23, 2008 1:45 PM 
To: [email protected]
Subject: RE: instability problems
And this type of behavior also happens for you with DEC? I believe you also said it happens with and without scripting turned on. Obviously this isn't typical behavior. If it were
this list and
our phones would be overloaded. That being said, however,
I have no
doubt that you are having problems. Have you tried using
the WE 7.0
CD to do an emergency WE removal and then installing fresh from the CD? We've either got to get a machine that produces this
behavior or
narrow down what is causing it so that we can get it duplicated and resolved. 



At 01:26 PM 9/23/2008, you wrote:

fyi,
I just now unloaded jaws 9, on an xp system, and loaded 
window eyes 7
with eloquence. I went to it's window, and began going 
through menus
looking to make some changes. It lost speech within say 15 
seconds!!!
I couldn't get it to restart, and I accidentally shutdown 
windows while

trying to shutdown window eyes.

no message in the error logs of windows.
This is why I come up in jaws by default right now, even 
though I badly

want to switch over.

I withdraw my guess that either xp or eloquence were more stable.

Chip






------------------------------

Chip Orange
Database Administrator
Florida Public Service Commission

[EMAIL PROTECTED]
(850) 413-6314

 (Any opinions expressed are solely those of the author and do not
necessarily reflect those of the Florida Public Service 
Commission.)



-----Original Message-----
From: Larry Naessens [mailto:[EMAIL PROTECTED]
Sent: Tuesday, September 23, 2008 12:33 PM
To: [EMAIL PROTECTED]
Cc: GW Micro
Subject: Re: instability problems

I agree wholeheartedly when it comes to the potential which
is offered by
scripting. In fact, it is what justifies the price of this
upgrade. But to
me, stability of the product is the most important 
concern. Perhaps

switching to decTalk would be a solution. But there are some
of us who just
don't like how DecTalk sounds. Should we have to use it after
spending $175
for an upgrade? From where I sit, we shouldn't. Furthermore,
I don't believe
that is GW's intent. Still further, some on this list 
have tried that

solution and it hasn't succeeded for them.

I would submit that championing this upgrade is much easier
for those on the
list who have it working as it should. For those of us who
don't have it
working as it should just yet, praising the upgrade is a bit
premature, as
is turming the upgrade a bust. For the present, I'm trying to
maintain a
wait and see attitude. I'm confident that GW Micro is aware
that many of us
are having difficulties and will remedy the issue, hopefully
soon. After
all, since upgrades are mandatory, rock solid is only as 
solid as the

current version.

Larry


Larry Naessens
Vinyl Trans4mations
A Division of Jalana Enterprises
Bradford, Ontario
Phone: 905 918 0658

Vinyl Trans4mations, a Burn Above the Rest
At Vinyl Trans4mations, we turn old records and tapes into
brand new CDs
that you can listen to for a lifetime. Visit us at
www.vinylguycafe.com. We
welcome all of your enquiries by phone or email. Before
sending us your
media, please contact us for important shipping instructions.

----- Original Message -----
From: "Jamie Pauls" <[EMAIL PROTECTED]>
To: "'Darren Harris'" <[EMAIL PROTECTED]>;
"'Larry Naessens'"
<[EMAIL PROTECTED]>; "'Rays Home'"
<[EMAIL PROTECTED]>
Cc: "'GW Micro'" <[email protected]>
Sent: Tuesday, September 23, 2008 8:53 AM
Subject: RE: instability problems
If you are a serious Winamp user you'll be glad for 
scripting in
Window-Eyes. If you like hearing progress indicators 
when a file

downloads,
you'll be glad for scripting in Window-Eyes. If you want Skype
functionality
that is on par with JFW, you'll be glad for scripting in

Window-Eyes. If

you
want to use a hotkey to hear the name, date, or size of a

file in Windows

Explorer without listening through all that information,

you'll be glad of

scripting in Window-Eyes. If you want to use a bar code

scanner to get

information about the canned goods in your kitchen without

laying out the

money for a specialized program to help with this, you'll

be glad for

scripting in Window-Eyes. Are there some lingering problems

with the final

release of Window-Eyes left over from the latest beta, for

some this seems

to be the case. Is Window-Eyes 7 an unqualified disaster?

Not according to

the vast majority of the members of this list. I will

probably go back to

Dec Access 32 on my system because for whatever reason my

computer just

doesn't seem to like Eloquence very much using Window-Eyes.

Short of

sending
my machine to the company, I can't see much way around this

issue; not a

big
deal for me. I could list at least one quirky thing my

computer did using

Jaws that other people couldn't reproduce, but that is not

why I abandoned

the product. I am truly sympathetic with you if you are

truly having an

unpleasant experience with Window-Eyes 7. I suspect,

however, that if you

are having catastrophic results with Window-Eyes 7, we the

list and GW

Micro
staff can probably help you troubleshoot the problem. I may

be wrong, but

I'll bet I'm not. Just my two cents worth.

-----Original Message-----
From: Darren Harris [mailto:[EMAIL PROTECTED]
Sent: Tuesday, September 23, 2008 2:37 AM
To: 'Larry Naessens'; 'Rays Home'
Cc: 'GW Micro'
Subject: RE: instability problems

I haven't got any scripts installed at all. And by the

sounds of it, I'm

seriously glad I haven't bothered.

-----Original Message-----
From: Larry Naessens [mailto:[EMAIL PROTECTED]
Sent: 23 September 2008 02:38
To: Rays Home
Cc: GW Micro
Subject: Re: instability problems


Similar problems here with 3  gigs of ram. WE packs upp its

tinker toys

and
stops talking whenever I get an explorer error Outlook

Express error or

doctor Watson post mortem debugger error, whatever that is.

If there is

a
workaround  for the situation, I'd like to know what it is.

I'm having

to
restart when this happens and I don't think that's

anybody's solution. I

do
know that others are using decTalk with some success, but

that is not an

acceptable alternative from where I sit.

Oddly enough, this started happening with greater frequency

. since I

loaded
the final version of 7.0. All I can think to do is to start

iliminating

scripts one by one and see what happens.

Anyone with any other suggestions? I'm open to suggestions.

Larry

Larry Naessens
Vinyl Trans4mations
A Division of Jalana Enterprises
Bradford, Ontario
Phone: 905 918 0658

Vinyl Trans4mations, a Burn Above the Rest
At Vinyl Trans4mations, we turn old records and tapes into

brand new CDs

that you can listen to for a lifetime. Visit us at

www.vinylguycafe.com.

We
welcome all of your enquiries by phone or email. Before

sending us your

media, please contact us for important shipping instructions.

----- Original Message -----
From: "Rays Home" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Monday, September 22, 2008 7:43 AM
Subject: Re: instability problems



Sorry, but I have to agree with this post.

I've had three Window-Eyes outages since installing the

final release
where speech has disappeard and, Window-Eyes itself 
which, though

still
running as a task, cannot be accessed via control 
backslash.  I am

using

an external Apollo synth.

Plenty of RAM at 1GB, under XP Pro and Windows kept current.

Afraid GW's reputation for a rock solid product is going

to take a bit

of
a pasting on this one.  Add to that instability of browse

mode - which

isn't quite so bad now in W-E7 - then you have two issues

that should
really be looked into before the next major upgrade. 
(By the way,

using
6.1 via an USB stick on a friends computer more than a 
week back

revealed

the same losing browse mode problem.)
I certainly don't like aring these things on-list, but 
honesty and

straightforwardness is the best POLICY.  gw MOST CERTAINLY

is A BETTER
COMPANY TO DEAL WITH THAN SOME THAT COULD BE MENTIONED 
SO I'm NOT

going

anywhere else.

Ray.

----- Original Message -----
From: "Chris Belle" <[EMAIL PROTECTED]>
Subject: Re: instability problems



Guys,

This is the first release of we after major surgery to

get scripting

online.

Some patience is in order certainly, but
I think that we 7 was release pre-maturely and that more

time should

have
been spent on fixing core issues.

We is reasonably stable here, but not as stable as 6.1 was.
There are still issues with list views crashing, and 
eloquence is

sluggish.
Drag and drop is broken, and user windows behave 
strangely so

set-files
don't translate properly, but this is somewhat 
expected because

changes

were made to make we better at window titles and such.

Osm corruptions in edits are worse.
I'm hopeful that there will be a service pack to fix 
some of these

issues
soon.
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