Potentially, sure.

Aaron

Don H wrote:
Could you not use remote for the loss of speech issue?
----- Original Message ----- From: "Aaron Smith" <[EMAIL PROTECTED]>
To: "Ed Marquette" <[EMAIL PROTECTED]>
Cc: "Butch Bussen" <[EMAIL PROTECTED]>; <[email protected]>
Sent: Wednesday, September 24, 2008 12:52 PM
Subject: Re: FW: Instability problems


Don't get me wrong. Remote solutions are definitely a good option for common troubleshooting. Trying to troubleshoot sluggishness, however, doesn't work well under that kind of environment.

Aaron

Ed Marquette wrote:
We have used a product, in Beta, called gotoassist.con. It works great for remote trouble shooting.
Only used it on a LAN, but I do not know if it is so limited.


-----Original Message-----
From: Aaron Smith <[EMAIL PROTECTED]>
Sent: Wednesday, September 24, 2008 8:04 AM
To: Butch Bussen <[EMAIL PROTECTED]>
Cc: [email protected] <[email protected]>
Subject: Re: FW: Instability problems

In addition, remote access solutions are probably the worst way to try to debug sluggishness problems, as it adds another layer of system resource usage, employs constant data compression, and is typically slower than a local environment, even on the fastest of machines with the fastest of connections.



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